Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roseanna Valenzuela

San Antonio,TX

Summary

A success-inspired, goal-oriented team player seeking a Registered Nurse position. While achieving the highest levels of productivity and efficiency, enhancing patient care and safety, and offering professionalism, determination, and a positive attitude to meet and exceed the overall expectations. Organized with experience providing skilled care to diverse patient populations. Compassionate professional with great engagement skills. Prioritize tasks and maintains accurate documentation.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Home Therapies LVN

Fresenius Medical Care
10.2021 - 08.2022
  • Under the direction of the RN, provide direct patient care for assigned patients
  • Train new patients for home dialysis
  • Administer medications as ordered
  • Document in patient records
  • Ongoing monitoring, assessments intervention for home patients, home visits, lab draws, vitals, additional training as needed
  • Perform PET monitoring for peritonitis and collaborate with the RN or physician to change the patient’s treatment as needed
  • Perform quarterly Kt/V
  • Troubleshoot equipment problems
  • Cover on-call per rotation.

Student Nurse Clinical Rotation

Silver Tree Nursing and Rehabilitation
01.2020 - 03.2020
  • Physical Assessments, Vitals, Performing Blood Glucose tests, assisting patients with ADLs, Patient positioning and Transfer, Sub Q injections, PEG tube feeding, catheter insertion, and care
  • Therapeutic Communication with patients
  • Patient Safety, creating a safe environment, minimizing the risk of falls, preventing errors, and Proper Communication with Nursing staff.

Student Nurse Clinical Rotation

Regent Care Center
10.2019 - 12.2019
  • Physical Assessments, Vitals, Performing Blood Glucose tests, Assisting patients with ADLs, Patient positioning and Transfer, and Therapeutic Communication with patients
  • Patient Safety, creating a safe environment, minimizing the risk of falls, preventing errors, and Proper Communication with Nursing staff.

Billing Office Director

Austin ENT
01.2018 - 01.2019
  • Inform staff, Administrator, and Physicians regarding pertinent newsletters and legal information related to coding, billing, and reimbursement
  • Ensure the entire clinic complies with all legal and regulatory billing requirements
  • Oversees the performance of billing, receivables, collection functions, and the primary operating systems
  • Approve all write-off adjustments other than contractual or multiple procedure write-offs
  • Create and update the Central Billing Office procedures manual
  • Direct development of a Managed Care Manual, ensuring staff utilizes it appropriately
  • Annually review the fee schedule and maintain fee schedule binders to maximize reimbursement
  • Analyze and present billing and aging reports
  • Maintain maximum security within the billing and collections systems, including password creation and usage by all staff
  • Act as a resource for questions and oversee the billing and collections system network
  • Develop and maintain a policy manual for all systems operations, including programming, security, and maintenance
  • Implement and oversee all billing and collections system updates and upgrades
  • Manage electronic data interchange with payors, reference labs, and hospitals
  • Provide staff training and support for all billing and collections software applications
  • Facilitate requests for particular database searches and reports
  • Maintain all managed care payor rule changes, updates, and additions, as required
  • Maintain all insurance, patient, code, and other master files
  • Run and prepare monthly internal financial and management reports, including accounts receivable, CPT frequency profit, and loss
  • Screen all applicants to hire non-clinical office staff and conduct performance reviews
  • Counsel and document staff as necessary regarding job performance and adherence to company policy and procedures
  • Recommend staff merit increases, promotions, and disciplinary actions to the Administrator
  • Contribute to the development and revision of job descriptions and hiring requirements
  • Approve and submit office staff time cards for payroll processing; verify accuracy and completeness of employee time
  • Complete and update personnel files and ensure required forms are completed
  • Maintain personnel policy manual for office staff.

Business Office Manager

Central Texas Pain Center
01.2015 - 01.2017
  • Successfully and timely operationalize all process changes and improvement initiatives
  • Evaluate and align individual and team performance to maximize efficiency and ensure continuous compliance with policies and procedures
  • Restructure and maintain the scheduling model to reduce staff shortage, eliminate nonproductive overtime, and promote a healthy work environment
  • Actively investigate and analyze patient satisfaction trends to facilitate the best possible care
  • Facilitate and support each team member's professional growth and development
  • Responsible for the Center's operations within all legal, regulatory, and accreditation standards related to the business office and medical records department
  • Manage patient registration
  • Responsible for implementing and ensuring that all internal controls are in place
  • Hire and provide orientation and training to staff
  • Evaluate employee job performance, counsel, and discipline as necessary
  • Perform routine payroll duties
  • Establish and maintain personnel records
  • Provide administrative support to the COO and Clinical Director of Patient Services
  • Oversee Meaningful Use program registration and attestation
  • Collaborate with others to ensure that incentive payments earned by Eligible Providers are applied for as specified by the program.

Business Office Manager

USPI
01.2012 - 01.2015
  • Inspire, train, and motivate the team to outperform the expectations and requirements
  • Organize and manage the workflow of the department and staff
  • Provide ideas for operational improvement and feedback to team members and management
  • Responsible for months-end closing/balancing and reporting activities
  • Reconcile accounts and provide month-end reports
  • Responsible for all accounts receivable activities accounts payable and ensuring timely cash flow
  • Hire and provided orientation and training to staff
  • Evaluate employee job performance counsel and discipline as necessary
  • Perform routine payroll duties
  • Maintain current policies and procedures for the Surgery Center Business Office
  • Interpret and recommend actions based on ASC Key Performance Indicators and analytics for active business and financial operations
  • Responsible for the Center's services within all legal, regulatory, and accreditation standards related to the business office and medical records department
  • Responsible for the accuracy of patient demographic and insurance information
  • Establish and maintain personnel records.

Education

LVN-RN bridge program -

Galen College of Nursing
San Antonio, TX
03.2024

Licensed Vocational Nursing -

Galen College of Nursing
San Antonio, TX
09.2020

Skills

  • Compassionate Care
  • Diabetes management
  • Clinical Documentation
  • Direct Patient Care
  • HIPAA Compliance
  • Patient relationship building

Certification

  • Registered Nurse
  • American Heart Association – CPR Certification (Expires July 2025)
  • California Vocational Nurse
  • Texas Vocational Nurse
  • IV/Blood Withdrawn Certified

Timeline

Home Therapies LVN

Fresenius Medical Care
10.2021 - 08.2022

Student Nurse Clinical Rotation

Silver Tree Nursing and Rehabilitation
01.2020 - 03.2020

Student Nurse Clinical Rotation

Regent Care Center
10.2019 - 12.2019

Billing Office Director

Austin ENT
01.2018 - 01.2019

Business Office Manager

Central Texas Pain Center
01.2015 - 01.2017

Business Office Manager

USPI
01.2012 - 01.2015

LVN-RN bridge program -

Galen College of Nursing

Licensed Vocational Nursing -

Galen College of Nursing
Roseanna Valenzuela