ROSEANNE D’ANTONIO
Woodbridge,VA
Summary
Proactive and motivated Entrepreneur with a pet sitting and house care job, and a high-energy approach to building and optimizing business and operations. Solid understanding of facets such as financial, business and personnel management. Results-driven and industrious with conscientious attention to critical details and big picture needs, and a team player.
Overview
10
10
years of professional experience
Work History
Amazon DA
Amazon
12.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend and holiday shifts.
ENTREPRENEUR
MYSELF
04.2014 - Current
- Tend to clients’ animals or house by feeding/walking animals, organizing, cleaning, and running errands for clients
- Determined business plan, mission statement and vision
- Sourced initial funding to get business up and running while planning initial structure
- Mapped income generating strategies to grow revenue
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations
- Administered medication for client’s animals.
RECEPTIONIST
PETS R FAMILY
02.2023 - 11.2023
- Educated clients and answered questions regarding dietary products, medications, and supplies
- Supported various administrative duties by proofreading, transcribing, and invoicing
- Assisted senior staff with blood analyses and physical assessments
- Performed deliveries, loaded, and unloaded trucks and bought supplies for office
- Recorded symptoms and documented medical observations to inform treatment decisions
- Restrained animals for examination and treatment
- Answered telephones and performed administrative duties to assist receptionists during busy periods
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept the reception area clean and neat to give visitors a positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Corresponded with clients through email, telephone, or postal mail
- Provided clerical support to company employees by copying, faxing, and filing documents
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
- Managed multiple tasks and met time-sensitive deadlines.
RECEPTIONIST ASSISTANT/KENNEL ASSISTANT/ VETERINARY ASSISTANT
OBVH ANIMAL HOSPITAL
12.2020 - 11.2021
- Kept animals clean and free of contaminants to promote optimal health
- Administered care for animals and reported signs of illness, disease, and injury to veterinarians
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
GROOMERS ASSISTANT/RECEPTIONIST ASSISTANT
PETSMART
09.2019 - 02.2020
- Responded to inquiries from callers seeking information
- Spoke to customers regarding lodging, grooming, daycare services, pricing, and cross-sold additional items
- Trimmed nails, de-matted dogs, kept cages, kennels, and kept grooming areas neat and clean
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods
- Maintained visitor log for entering and leaving facility for security purposes
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Education
Associate of Science - Law
NOVA
VA04.2024
Skills
- Calendar Management
- Data Inputting
- Cloud-Based File Organization
- Office Equipment Operation
- Time Management
- Performance Improvement
- Patient Reception
- Verbal and Written Communication
- Information Retrieval
Timeline
Amazon DA
Amazon
12.2023 - Current
RECEPTIONIST
PETS R FAMILY
02.2023 - 11.2023
RECEPTIONIST ASSISTANT/KENNEL ASSISTANT/ VETERINARY ASSISTANT
OBVH ANIMAL HOSPITAL
12.2020 - 11.2021
GROOMERS ASSISTANT/RECEPTIONIST ASSISTANT
PETSMART
09.2019 - 02.2020
ENTREPRENEUR
MYSELF
04.2014 - Current
Associate of Science - Law
NOVA
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