Summary
Work History
Education
Skills
Accomplishments
Languages
References
Timeline

Rose Antonio

Claremore

Summary

I'm highly ambitious willing to exceed high expectations. I started as a customer service associates got promoted as designated hitter or pharmacy cashier then got promoted as a Beauty and Wellness Consultant. I'm always open for new opportunities to educate and learn new things in the future as long I got proper training. I am a fast learner, hard worker and a team player. I have excellent customers service that for almost 4 times that I was employee of the month that comes from the survey of the customers.Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Beauty and Wellness Consultant

Walgreens
Claremore
05.2022 - Current
  • Developed individualized nutrition plans for clients, tailored to their lifestyle and medical history.
  • Counseled individuals on behavior modification strategies for long-term weight loss success.
  • Researched new trends in wellness programs to stay abreast of the latest developments in the field.
  • Actively participated in professional development opportunities such as conferences and webinars.
  • Developed marketing campaigns that highlighted the benefits of participating in a corporate wellness program.
  • Created educational materials such as handouts, brochures, newsletters, and web-based resources to educate the public about healthy living habits.
  • Analyzed data from surveys regarding employee satisfaction with workplace wellness programs.
  • Provided consultation services to clients on health and wellness topics.
  • Implemented quality assurance protocols to ensure high standards of service delivery were maintained at all times.
  • Developed and implemented wellness programs to improve employee health and well-being.
  • Organized events such as seminars and cooking classes to promote wellness activities in local communities.
  • Coordinated grant-related activities to obtain funding for health education programs.
  • Enhanced awareness of health resources and worked to connect individuals with programs.

Material Handler

Levis Strauss & Co
Henderson
11.2018 - 07.2020
  • Packed merchandise into boxes and containers in preparation for safe shipment
  • Logged units quantities and entered data into inventory database
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Operated forklifts(stock picker), pallet jacks, and other material handling equipment.
  • Tracked parcel movement using handheld scanners and daily production
  • Managed work area cleanliness by following company guidelines for organization.
  • Updated job knowledge by participating in educational opportunities such as seminars or trainings.
  • Adhered strictly to company policies concerning the use of protective gear while on duty.
  • Supported other warehouse personnel in completing tasks efficiently.
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Loaded completed orders on pallets according to delivery numbers.
  • Palletized boxes to increase movement and shipment efficiency.
  • Worked with internal departments to locate missing packages and remedy incorrect deliveries.
  • Packed boxes and stock using organizational guidelines.
  • Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
  • Used scanners to track parcel information, condition or receipt.
  • Used digital database to keep records of units and stock moved.
  • Counted number of boxes or units in loading docks to confirm proper completion of work orders.

Customer service associates

Walgreens
Henderson
03.2017 - 12.2018

Customer service associates

Walgreens
Las Vegas
12.2012 - 07.2015
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Kept work area neat, clean, and well-stocked at all times.
  • Answered phone calls from customers promptly and courteously.
  • Greeted customers and identified their needs.
  • Followed-up with customers after purchase to ensure satisfaction.
  • Performed additional duties as assigned by management team.
  • Handled cash register operations accurately during peak times.
  • Educated customers on special pricing opportunities and company offerings.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
  • Maintained customer privacy and protected company operations by keeping information private and confidential.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Supported sales team members to drive growth and development.

Caregiver

Private duty or facilities
Sherman Oaks
01.2010 - 07.2012
  • Helped maintain the safety of the client's environment
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Followed safe lifting and transferring techniques to transport residents.
  • Maintained clean and well-organized environment for client happiness and safety
  • Reported concerns to nurse if needed
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Helped clients get in and out of beds and wheelchairs.
  • Recorded client status progress and challenges in logbooks and reports

Education

Pharmacy Technician - Pharmacy Technician

LACC Los Angeles , Monterey Park, CA
06.2009 - 11.2010

San Vicente HS Lubao Pampanga

Skills

  • Cash handling experience at the register
  • Detail-oriented
  • Computer literate
  • Team player
  • Positive and professional appearance
  • Bilingual Tagalog and Kapampangan
  • Dedicated and take opportunities to improve ,educate myself, open to learn new stuffs in the future
  • Fast learner
  • Excellent customer service
  • Assisting customer with extra ordinary care
  • Marketing strategies
  • Problem solving
  • Team collaboration
  • Health promotion
  • Multitasking
  • Organizing the events including the display, products coupons etc
  • Multiple times my display will be used during conference and win some of the contests in the event
  • Keep the area nice and neat

Accomplishments

  • Customer service associate then got promoted as designated hitter or pharmacy cashier
  • I got promoted Beauty and Wellness Consultant
  • My name getting mention in the survey multiple times ,its great feeling that my customer are happy and satisfied and looking forward to comeback because I assist them with extra ordinary care.
  • Multiple times my display will be used in conference
  • Winning for some events in the store

Languages

Tagalog
Native/ Bilingual
Kapampangan
Native/ Bilingual

References

References available upon request.

Timeline

Beauty and Wellness Consultant - Walgreens
05.2022 - Current
Material Handler - Levis Strauss & Co
11.2018 - 07.2020
Customer service associates - Walgreens
03.2017 - 12.2018
Customer service associates - Walgreens
12.2012 - 07.2015
Caregiver - Private duty or facilities
01.2010 - 07.2012
LACC Los Angeles - Pharmacy Technician , Pharmacy Technician
06.2009 - 11.2010
San Vicente HS Lubao Pampanga - ,
Rose Antonio