ROSE ARLENE GREGORY
Fresno,CA
Summary
Dynamic professional with a proven track record in enhancing customer experience and sales performance at 7-eleven Convenience Store. Skilled in POS system operation and developing innovative marketing strategies. Demonstrates exceptional upselling abilities and a knack for building trusting customer relationships. Expert in inventory control and retail loss prevention, contributing to significant operational efficiencies.
Overview
20
20
years of professional experience
Work History
Sales Associate
7-eleven Convenience Store
FRESNO, CA
12.2017 - 04.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Tracked sales performance metrics to identify trends in the market place.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with management teams to develop innovative marketing strategies.
- Collected payments and provided accurate change.
- Developed trusting relationships with customers by making personal connections.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sheet Metal Fabricator
PELCO BY SCHIENDER ELECTRIC
CLOVIS, CA
10.2004 - 11.2016
- Read blueprints and specifications to determine the type of sheet metal needed for each job.
- Fabricate sheet metal pieces by cutting, punching, bending, rolling, and forming with hand tools or machines.
- Form curved sections of sheet metal for use in manufacturing products such as tanks and silos.
- Operate power brakes to bend sheet metal into desired shapes.
- Inspect completed work for accuracy of fit and conformity to specifications.
- Construct parts from flat sheets of metals utilizing a variety of hand tools including hammers, punches and drills.
- Set up and operate fabricating machines such as brakes, rolls, shears to cut, bend and straighten sheet metal.
- Measure material accurately using measuring instruments such as calipers and micrometers before beginning any task related to fabrication process.
- Align material prior to assembly using squares rulers and scribes when necessary.
- Check dimensions and angles between formed pieces using protractors and angle gauges.
- Referred to manuals, blueprints and drawings to obtain accurate information for sheet metal project completion.
- Operated hydraulic press brakes to transform sheet metal into predetermined shapes and components.
- Verified product quality by checking products for accuracy and completing necessary adjustments.
- Operated heavy machinery to prepare metal products according to customer specifications.
- Interpreted blueprints and schematics to determine duct placement.
- Operated computer-controlled fabrication machines.
Education
High School Diploma -
RIVERDALE HIGH
Riverdale, CASkills
- Upselling
- Promotional support
- Retail loss prevention
- Upselling and cross selling
- Product promotions
- Prospecting and telemarketing
- Money transfer systems
- Money handling
- POS system operation
- Inventory control
Timeline
Sales Associate
7-eleven Convenience Store
12.2017 - 04.2024
Sheet Metal Fabricator
PELCO BY SCHIENDER ELECTRIC
10.2004 - 11.2016
High School Diploma -
RIVERDALE HIGH
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