Rose D. Joseph
Tallahassee
Summary
Experienced with managing administrative tasks and supporting office operations efficiently. Utilizes organizational skills to ensure smooth workflow and effective communication within teams. Knowledge of scheduling software and office management practices to support team productivity and coordination.
Overview
15
15
years of professional experience
Work History
Administrator Assistant
Davie and Smith Law Group
11.2023 - Current
- Managed daily office operations, ensuring efficient workflow and organization.
- Utilized office software tools for data entry and document management, increasing productivity levels.
- Handled high volume of phone calls, directing callers to appropriate personnel or providing information as needed.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Developed and maintained filing systems, improving document retrieval efficiency by 30%.
- Responded to client inquiries promptly, enhancing overall customer service experience.
- WORKED REMOTELY FROM HOME
Administrative Assistant
Keller and Associates
03.2017 - 11.2023
- Coordinated scheduling and managed calendars for executive team, ensuring efficient time management.
- Streamlined office procedures, enhancing workflow efficiency and reducing administrative errors.
- Trained new administrative staff on office protocols and software applications, fostering a collaborative environment.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- WORKED REMOTELY FROM HOME.
Administrative Assistant
Unger and Kowitt
09.2014 - 03.2017
- Implemented document management system, improving accessibility and organization of files.
- Developed and maintained comprehensive databases for client interactions, facilitating improved communication and service delivery.
- Managed correspondence with clients and vendors, ensuring timely responses and professional communications.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
Chef Manager
Broward College - A. Hugh Adams Central Campus
07.2010 - 09.2014
- Oversaw daily kitchen operations, ensuring adherence to food safety standards and quality control.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Developed and implemented seasonal menus, enhancing dining experiences for students and staff.
- Trained and mentored culinary team on techniques, fostering skill development and teamwork.
- Led initiatives for sustainability in the kitchen, promoting eco-friendly practices throughout operations.
- Placed food orders with suppliers on weekly basis, taking into account kitchen budget and expected demands.
Education
Associate of Arts - H.R Management
Ashworth College
Norcross, GAHigh School Diploma -
Hialeah High School
Hialeah, FLSkills
- Front office operations
- Customer engagement
- Verbal communication
- File organization
- Scheduling appointments
- Document management
- Meeting scheduling
- Spreadsheet creation
- Calendar management
- Meeting planning
- Travel arrangements
- Customer service
- Problem-solving
- Computer skills
- Customer and client relations
- Dedicated team player
- Office administration
- Microsoft Excel
- Database entry
Languages
Spanish
Native or Bilingual
Timeline
Administrator Assistant
Davie and Smith Law Group
11.2023 - Current
Administrative Assistant
Keller and Associates
03.2017 - 11.2023
Administrative Assistant
Unger and Kowitt
09.2014 - 03.2017
Chef Manager
Broward College - A. Hugh Adams Central Campus
07.2010 - 09.2014
Associate of Arts - H.R Management
Ashworth College
High School Diploma -
Hialeah High School