ROSEDANA CERISIER
Naples,FL
Summary
I have developed excellent customer service skills, as well as experience. I am dedicated to safety, cleanliness, and the wellbeing of others. I am on and a self-starter. I am a team worker and love to work with people.
Overview
6
6
years of professional experience
Work History
Assembly
Arthrex
11.2022
- Enhanced assembly line efficiency by implementing streamlined processes and reducing bottlenecks.
- Reduced food waste through precise portion control and accurate assembly procedures.
- Collaborated with team members to streamline order assembly, expediting the delivery process.
- Improved assembly efficiency by streamlining mechanical processes and optimizing workspace layout.
Centralized Telemetry
Physicians Regional Healthcare System
5 2022 - 6 2023
- Coordinated pre-appointment requirements such as pre-authorizations or lab work for streamlined patient experiences on the day of their visit.
- Provided compassionate support to patients facing complex medical conditions or emotional challenges during the scheduling process.
- Assisted in training new centralized schedulers, sharing best practices and contributing to a supportive team environment.
- Provided backup support for front desk receptionists, assisting with a wide range of administrative tasks as needed to maintain smooth office operations.
Deli Clerk
Publix Supermarkets
11.2010 - 5 2016
- I took necessary steps to meets customer's needs and effectively resolve food services
- I recorded customers' orders, repeated them back, and severed them at the counters in a clear and understandable manner
- I communicated clearly and positively with coworkers and managements
- I maintained clean food preparation areas, cooking surfaces, and utensils.
Phlebotomist
Physicians Regional Healthcare System
08.2021 - 04.2022
- I draw blood on patients ordered by their doctors, ensuring that the proper amount is taken and that all blood is properly labeled.
- Centrifuged blood samples as outlined in clinical protocols.
- Organized daily work based on collection priority.
Centralized Telemetry
Physicians Regional Healthcare System
10.2019 - 08.2021
- I am tasked with watching rhythmic flows of the telemetry for patients, during their stay in the hospital
- It is my responsibility to ensure the heart rates do not reach unhealthy points
- I am tasked with reading, labeling, and documenting telemetry strips properly.
Centralized Telemetry
NCH Healthcare System
02.2018 - 08.2020
- I am tasked with watching rhythmic flows of the telemetry for patients, during their stay in the hospital
- It is my responsibility to ensure the heart rates do not reach unhealthy points
- When busy, I also aid other departments in answering call lights, to assess patients' needs; and answer telephone calls point clients to the correct direction.
Patient Safety Technician
NCH Healthcare System
01.2016 - 01.2018
- I always helped to ensure the safety of patients
- I watched over patients that were confused, combative, suicidal, depressed, on hospice, and abused.
Education
High School Diploma -
Golden Gate High
Home Health Aide - undefined
Southwestern Vocational Training
Phlebotomy Technician - undefined
Caring Hands Of Naples
Monitor Technician - undefined
Pacific Medical Training
Med-Assist
Caring Hands of Naples
Naples, FL05.2024
Skills
Adaptability
Assembly Line Design
Technology
Leadership
Communication
Customer Service
Adaptability
Abilities
The spirit of adaptability helps me get through the workday. I am comfortable with standing for long periods of time. I think very proactively with tasks that I am assigned. I can be a multitasker. I am also able to follow deadlines. I am open to work with new protocols., I provide the qualities of patience and communication with every encounter. I always ensure that I provide clients with the ultimate experience possible and tend to go 'above and beyond'. I also ensure that I am clear and understandable through each conversation to help meet the client's needs., I am bilingual. Currently I am fluent in the languages of Creole and English. I have a very engaging personality that is also very charismatic., I provide an excellent example of being punctual to shift. I do my best to provide a professional appearance, internally and externally. I am able to follow protocols of the facility. Neatness and cleanliness are important factors to me. They keep the day organized and help provide great outcomes., Ability to work with MS Word and PowerPoint. My typing speed is 63 words a minute. I am open to work with new programs.
Timeline
Assembly
Arthrex
11.2022
Phlebotomist
Physicians Regional Healthcare System
08.2021 - 04.2022
Centralized Telemetry
Physicians Regional Healthcare System
10.2019 - 08.2021
Centralized Telemetry
NCH Healthcare System
02.2018 - 08.2020
Patient Safety Technician
NCH Healthcare System
01.2016 - 01.2018
Deli Clerk
Publix Supermarkets
11.2010 - 5 2016
Centralized Telemetry
Physicians Regional Healthcare System
5 2022 - 6 2023
High School Diploma -
Golden Gate High
Home Health Aide - undefined
Southwestern Vocational Training
Phlebotomy Technician - undefined
Caring Hands Of Naples
Monitor Technician - undefined
Pacific Medical Training
Med-Assist
Caring Hands of Naples