Rose E Zavala
Social Work
Phoenix,AZ
Summary
Friendly Social Worker committed to providing services to strengthen home, school and community partnerships. Accomplished at resolving conflict and encouraging positive relationships. Bilingual with fluency in Spanish and English to effectively communicate with multicultural clients.
Overview
2
2
years of professional experience
Work History
Student Service
The Studio Academy Of Beauty
Phoenix, Arizona
04.2022 - 07.2022
- Managed data entry of 250 student information and maintained updated records.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Identified cases of domestic abuse or other family problems and encouraged students or parents to seek additional assistance from mental health professionals.
- Assisted in content development for events, drafting and distributing promotional materials.
- Verified timekeeping records and handled any discrepancies with student
- Worked directly with students regarding attendance issues.
- Enforced school and district policies regarding attendance.
Student Success Advisor
Thrive Point High School
Buckeye, AZ
08.2021 - 03.2022
- Coached students on identified concerns to find best course of action, kept track of their progress, and adapted to their changing requirements
- Coached students weekly on how to improve their academic progress and handle their personal obstacles
- To manage 90% student retention, contacted students using pre-set communication plan
- Encouragement, advocacy, and support for students were all provided in good and trusting environment
- To provide best student experience, collaborated with other departments and processing units.
- Determined student's initial eligibility for special education in collaboration with student, parents and general staff
- Worked close with students with IEPs and 504s plans
- Verified student grades, attendance and schedules
Behavioral Health Technician
SARRC
Phoenix, AZ
01.2021 - 08.2021
- Worked one on one in classroom setting, utilizing model of Applied Behavior Analysis
- Prepared materials and taught lessons that supported each child's growth towards their individual goals
- Collected data, charted findings, and provided reports to parents and behavior analysts
- Utilized crisis training, when necessary, to maintain safety of students and coworkers
- Performed full-day school shadowing of patients
- Collected and graphed data and detailed notes on each child's progress and difficulties during each session
- Rewarded and encouraged patients to work to their fullest potential
- Created fun and positive experience
Secretary
Delmonte
Goodyear, AZ
01.2020 - 08.2020
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Oversaw master calendar and scheduling for 3 personnel
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Sociology
Grand Canyon University
Phoenix, AZ12.2020
Associate of Arts -
Phoenix College
Phoenix, AZ05.2019
High School Diploma -
Genesis Academy
Phoenix, AZ05.2015
Skills
- School Administration
- Policy and Procedure Enforcement
- Counseling Services
- Conflict Resolution
- Customer Service
- Microsoft Office
- Data Entry
- Team building
- Support Advocacy
- Individual Sessions
- Detailed Records and Reporting
- Individualized service plans
- Data Collection
- Applied Behavior Analysis
- Autism Experience
- Experience with Children
Accomplishments
- Case management & social work — Highly Proficient
- February 2021
- Prioritizing case tasks, gathering information, and providing services without judgment
- Full results: Highly Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.
Languages
Spanish
Native or Bilingual
Timeline
Student Service
The Studio Academy Of Beauty
04.2022 - 07.2022
Student Success Advisor
Thrive Point High School
08.2021 - 03.2022
Behavioral Health Technician
SARRC
01.2021 - 08.2021
Secretary
Delmonte
01.2020 - 08.2020
Bachelor of Science - Sociology
Grand Canyon University
Associate of Arts -
Phoenix College
High School Diploma -
Genesis Academy
Similar Profiles
Grace SilvernailGrace Silvernail
Receptionist at The Studio Academy of BeautyReceptionist at The Studio Academy of Beauty
Nicole YaldaNicole Yalda
Cosmotologist at The Studio Academy Of BeautyCosmotologist at The Studio Academy Of Beauty
Kiersten MonroeKiersten Monroe
Stylist at Olympus Beauty AcademyStylist at Olympus Beauty Academy