Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Rose L Goble

Lee's Summit,MO

Summary

Reliable Cashier with a year of hands-on experience performing closing functions, monitoring cashiers and maintaining checkout and display areas. Proficient in POS system operations. Punctual and hardworking individual skillful in directing and prioritizing all store front-end activities in fast-paced, high-volume retail environment. Friendly and experienced in customer service and satisfaction. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Crew Member

Chipoltle
04.2024 - Current
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.

Waitress

Perkins Restaurant & Bakery
11.2023 - 05.2024
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Cashier Trainer / Food Prep

McDonald's
06.2018 - 11.2019
  • Trained new employees by providing knowledge of specific store tasks, policies and goals.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Packaged and stored food products following proper handling and preservation methods.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Educated employees on register use, merchandising, and customer service.
  • Performed store closing, and shift-change actions and kept accurate shift-change logs.
  • Received and processed customer payments.

Birthday Party Hostess

Acrotex Gymnastics
07.2017 - 03.2018
  • Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
  • Kept facilities clean and prepared party areas promptly for upcoming events.
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
  • Supervised children's activities, maintaining happiness, safety and well-being.

Education

High School Diploma -

Lee's Summit High
400 SE Blue Pkwy, Lee's Summit, MO 64063
05.2020

Skills

    • Instructional Techniques
    • Positive Reinforcement Strategies
    • Restocking
    • Sweeping and Mopping
      • Process Transactions
      • Adaptable and Flexible
      • Cash Register Operation

Hobbies

· 3D modeling

· Collaborative Story Telling




Timeline

Crew Member

Chipoltle
04.2024 - Current

Waitress

Perkins Restaurant & Bakery
11.2023 - 05.2024

Cashier Trainer / Food Prep

McDonald's
06.2018 - 11.2019

Birthday Party Hostess

Acrotex Gymnastics
07.2017 - 03.2018

High School Diploma -

Lee's Summit High

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Rose L Goble