Roselena Leroy
North Miami,US
Summary
Excellent communication and detail-oriented skills.
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Overview
8
8
years of professional experience
Work History
Security Guard
Allied Universal Security Services
02.2024 - 04.2025
- De-escalated conflicts without the need for force.
- Reduced lost inventory and damages.
- Assisted in the development of a new visitor identification procedure.
- Provided timely and accurate incident reports.
Security Officer
Allied Universal Security Services
06.2024 - 02.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Valet Cashier
Trump Tower 3
02.2022 - 07.2022
- Open car doors and greet the residence.
- Scan the car in the system.
- Tell the runner to go park the car.
- Once the residence request their car, I'll tell the runner to go ahead and pick up the car.
Front End Cashier
Walmart Supercenter
12.2019 - 03.2021
- Counted the cash in the register drawer at the start and end of each shift.
- Checked customer prices and processed sales by scanning barcodes.
- Used an electronic computer system to process credit card, EBT, and gift certificate payments.
- Approached every question or concern with a calm and level-headed approach to successfully address any need.
- Examined transactions to resolve differences between accounting information and cash drawer information.
- Kept the front end clean and organized by removing carts, baskets, and debris.
Crew Member
Little Caesars Pizza
12.2018 - 03.2021
- Am in charge of taking orders from customers.
- Ensuring that food is prepared and distributed properly.
- Work at the cash register.
- Cleanliness, Customer Service, and Food Preparation.
- Clean my work area on a regular basis.
Office Assistant Intern
Christian Academy Preschool
06.2017 - 10.2017
- Kept office supplies organized and well-stocked, placing orders quickly to replenish supplies before they ran out.
- Had an excellent attendance record and was always on time for work.
- Scanning IDs in form of payments.
Education
Nursing - Some college (No degree)
Broward College-South Campus
Pembroke Pines, FLHigh School -
North Miami Senior High School
North Miami, FL01.2020
Skills
- Communication skills
- Customer service
- Cash Handling
- Customer engagement
- Telephone etiquette
- Problem Solving
- Physical security enforcement
- Conflict resolution and de-escalation
- Incident report writing
- Emergency response
- Security camera monitoring
Timeline
Security Officer
Allied Universal Security Services
06.2024 - 02.2025
Security Guard
Allied Universal Security Services
02.2024 - 04.2025
Valet Cashier
Trump Tower 3
02.2022 - 07.2022
Front End Cashier
Walmart Supercenter
12.2019 - 03.2021
Crew Member
Little Caesars Pizza
12.2018 - 03.2021
Office Assistant Intern
Christian Academy Preschool
06.2017 - 10.2017
Nursing - Some college (No degree)
Broward College-South Campus
High School -
North Miami Senior High School
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