Roseli Capote
Miami,FL
Summary
Recruiting Coordinator focused on keeping applicants organized, handling contacts and arranging interviews. Precise in updating records, coordinating tests and eliminating unqualified candidates. Fluent in Spanish and English. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Volunteer Recruitment Coordinator
Quotient Sciences
04.2023 - Current
- Coordinated incoming job requisitions and applications.
- Streamlined the volunteer application process, resulting in increased efficiency and faster onboarding.
- Worked alongside global business leader to deploy new training strategies.
- Developed a volunteer mentorship program to foster skill development, relationship-building, and leadership opportunities within the organization.
- Improved communication with volunteers through regular updates, newsletters, and social media posts, promoting a sense of camaraderie among team members.
- Assisted with writing job postings and job descriptions for boards.
- Successfully navigated challenging situations involving volunteers with tact and professionalism, ensuring positive outcomes for all parties involved.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Passionate about learning and committed to continual improvement.
- Skilled at working independently and collaboratively in a team environment.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Kitchen Assistant
Pizza Hut
02.2023 - Current
- Followed recipes and chef instructions to prepare food correctly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Assisted servers by providing glassware and utensils to guests.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Monitored food temperatures and quality throughout shifts.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Plated and presented food following chef requirements.
- Monitored inventory deliveries to minimize product losses and prep for service.
- Cleaned and organized kitchen stations to promote team efficiency.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
- Managed time to juggle multiple tasks simultaneously with ease.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Unloaded food deliveries and stored items in proper locations for easy access.
- Transported food items from storage areas to kitchen for prepping.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Server Host
Tony's Mexican Restaurant
01.2022 - 03.2022
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Bussed and reset tables to keep dining room and work areas clean.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Inspected dishes and utensils for cleanliness.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Processed orders and sent to kitchen employees for preparation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Assurance Director
Mayorista De Alimento
08.2019 - 12.2020
- Provided responses to regulatory agencies regarding product information or issues.
- Managed fees and applications, tracked product progress and handled all responses to regulatory inquiries.
- Directed documentation efforts to comply with domestic and international regulations and standards.
- Analyzed field studies and reports, compiled information and submitted concise and informative summaries.
- Worked with internal team members to accomplish regulatory goals and achieve full compliance with all products.
- Led work paper management system, trial balance and database management by performing as subject matter expert.
- Demonstrated leadership skills in managing projects from concept to completion.
- Consulted with regulatory representatives to manage filings, applications and reports.
- Trained staff in regulatory policies or procedures.
- Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
- Developed and maintained courteous and effective working relationships.
- Resolved problems, improved operations and provided exceptional service.
- Devised and deployed techniques for obtaining earliest possible approval for each product.
Shift Supervisor, Energic and Transport
Mayorista De Alimentos
06.2018 - 07.2019
- Helped store management meet standards of service and quality in daily operations.
- Applied security, safety and loss prevention strategies during shifts.
- Demonstrated superior transport service, providing accurate time estimates and courteous responses.
- Maintained high customer satisfaction by working quickly and accurately.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Conducted routine inspections to check quality and compliance with established specifications.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Operated with safety and skill to avoid accidents and delays.
- Completed store opening and closing procedures and balanced tills.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
- Delivered packages to residential and commercial areas, often navigating tight, narrow streets.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Responded to and resolved customer questions and concerns.
- Complied with federal, state and local laws and regulations to reduce risks.
- Communicated with dispatch to convey delays and adjust delivery plans.
- Kept accurate records of delivery data related to weight, time and destination.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Updated daily logs and customer paperwork with relevant details.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Closely monitored cargo during transit and maintained secure transport.
- Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
- Kept compliant with weight requirements, hazardous material transport and route planning.
- Trained new drivers in company policies and vehicle maintenance to support daily task completion.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Trained new employees and delegated daily tasks and responsibilities.
Shift Manager
Cubana Del Pan
06.2016 - 06.2017
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Excelled in every store position and regularly backed up front-line staff.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Education
High School Diploma -
Feliberto Acanda Borrego
Pinar Del Rio06.2015
Skills
- Conflict Resolution
- Recruitment and hiring
- Transfer Coordination
- Complaint Handling
- Personnel Recruitment
- Goal-Oriented
- Program Support
- Work Complaint Handling
- Strategic Planning
- Social Media Recruiting
- Customer Relationship Management
- Recruitment
- Information Protection
- Volunteer Management
- Time Management
- Team building
- Team Management
- Friendly, Positive Attitude
- Microsoft Word
- Networking
- Recordkeeping
Timeline
Volunteer Recruitment Coordinator
Quotient Sciences
04.2023 - Current
Kitchen Assistant
Pizza Hut
02.2023 - Current
Server Host
Tony's Mexican Restaurant
01.2022 - 03.2022
Assurance Director
Mayorista De Alimento
08.2019 - 12.2020
Shift Supervisor, Energic and Transport
Mayorista De Alimentos
06.2018 - 07.2019
Shift Manager
Cubana Del Pan
06.2016 - 06.2017
High School Diploma -
Feliberto Acanda Borrego
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