Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Roseli Gonzalez-Sanchez

Summary

Seeking a position as a secretary at West Davidson High School. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Personal Assistant/Shipt Shopper

Self Employed
04.2018 - Current
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided multifaceted services to career professionals by running errands and arranging transportation.
  • Served as point of contact between clients.
  • Kept detailed track of household and maintenance inventory.
  • Completed household tasks by assisting with errands, grocery shopping and transportation.
  • Facilitated transportation to and from school/activities.

Secretary

Lake Howell High School
03.2016 - 04.2018
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to staff and students.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to employees by copying, faxing, and filing documents.
  • Entered data into system and updated student contacts with information to keep records current.
  • Created and updated records and files to maintain document compliance.
  • Responded to emails and other correspondence.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Updated spreadsheets and databases to track, analyze, and report on performance and test data.
  • Screened visitors and issued badges to maintain safety and security.
  • Completed forms, reports, logs and records.


ESE Paraprofessional; Duty Assistant

Eastbrook Elementary School
10.2015 - 03.2016
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Reported on student progress, behavior, and social skills to parents.

Sales Agent

Florida Sunshine Vacation Rentals
03.2014 - 02.2015
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Trained and mentored new sales representatives.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Served customers with knowledgeable, friendly support at every stage of planning their dream vacation.
  • Informed customers of promotions to increase sales productivity and volume.

Marketing Consultant

Orlando Pennysaver
08.2000 - 08.2013
  • Achieved client vision and marketing objectives by collaborating with various departments.
  • Conducted market research and reported on clients' competition.
  • Regularly updated and edited content for client advertisements.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining client relationships.
  • Collaborated with leadership in creating weekly bulletins, which were sent to all employees.
  • Researched and evaluated potential new markets and products.
  • Wrote engaging and successful advertising,

Education

Graphic Design

Western Connecticut State University
Danbury, CT

High School Diploma - Graphic design, marketing, required classes

New Milford High School
New Milford, CT
01.1996

Skills

  • Answering calls/emails per department
  • Imputing/denial credits
  • Facilitate state standard testing - FSA
  • Registration/withdrawals, attendance
  • Copy, cut, paste, staple lesson plans
  • Client Relations
  • Expense Management
  • Call Screening
  • Chauffeuring
  • Invoice Processing
  • Database Entry
  • Calendar Management
  • Report Writing
  • Human Resources Management (HRM)
  • Filing and Data Archiving
  • Attention to Detail
  • Dedicated Team Player
  • Customer Needs Assessment
  • Strong Problem Solver
  • Time Management
  • Administrative Support
  • Client Satisfaction
  • Customer Service
  • Appointment Scheduling
  • Scheduling
  • Multitasking and Organization

Certification

ETS Praxis - Parapro Assessment Test - Code 1755

Accomplishments

  • Top Sales Associate
  • Maintained the most accounts

Timeline

Personal Assistant/Shipt Shopper

Self Employed
04.2018 - Current

Secretary

Lake Howell High School
03.2016 - 04.2018

ESE Paraprofessional; Duty Assistant

Eastbrook Elementary School
10.2015 - 03.2016

Sales Agent

Florida Sunshine Vacation Rentals
03.2014 - 02.2015

Marketing Consultant

Orlando Pennysaver
08.2000 - 08.2013

Graphic Design

Western Connecticut State University

High School Diploma - Graphic design, marketing, required classes

New Milford High School

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Roseli Gonzalez-Sanchez