Summary
Overview
Work History
Education
Skills
Languages
Quote
Software
Timeline
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Roselia Correa Penaloza

Roselia Correa Penaloza

Birmingham,AL

Summary

Versatile and dynamic, with a proven track record of providing excellence through out any given task, I excel in creative problem-solving and cultural awareness. Skilled in both public interaction and process improvement, I've consistently achieved high client satisfaction and operational efficiency, demonstrating a unique blend of artistic talent and interpersonal skills. My creative skills and experiences have made a difference in my overall work history due to my passion to learn new things everywhere I go.


Overview

12
12
years of professional experience

Work History

Mural Painter- Interior Remodeling

Self Employed Services
10.2024 - Current
  • Maintained a clean and safe work environment throughout all stages of the mural painting process.
  • Collaborated with clients to develop custom mural concepts for their specific needs.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming, ensuring long-lasting, high quality results
  • Painted indoor areas such as hallways, living rooms, and bathrooms.

Licensed Zumba Instructor

Zumba-Self Employed
07.2024 - Current
  • Increased class attendance through effective promotion of Zumba classes on social media platforms.
  • Conducted regular participant assessments to track progress and adjust individual goals accordingly.
  • Tailored lessons to accommodate clients'' needs, resulting in improved satisfaction and retention rates.
  • Continuously expanded knowledge of Zumba choreography trends, keeping classes fresh and exciting for returning clients.

Office Assistant

Julian's Painting
11.2021 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Interpreter

Volunteer Work
10.2021 - Current
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Maintained message content, tone, and emotion as closely as possible.
  • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Interpreted remotely through phone to facilitate communication between parties unable to meet in person.

Face Painter

Self Employed Services
10.2021 - Current
  • Received consistent positive feedback from clients, leading to repeat business and referrals for new customers.
  • Presented template design options and discussed preferences.
  • Demonstrated adaptability by quickly adjusting designs based on client feedback.
  • Continuously improved skills through attending workshops, staying current on industry trends and techniques.
  • Utilized exceptional customer service skills to satisfy all needs.

Daycare Teacher

Kids First Development Academy
03.2022 - 09.2024
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Gathered materials and resources to prepare for lessons and activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
  • Implemented creative art projects to encourage self-expression and fine motor skill development among young children.

Office Manager

Pilo Construction LLC
09.2020 - 10.2021
  • Improved communication between departments for better collaboration and problem solving.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Implemented new software systems, increasing efficiency in daily operations and record-keeping tasks.
  • Conducted performance evaluations, providing constructive feedback to employees for continuous improvement efforts.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Assistant Manager

Bullritos
11.2016 - 09.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Texas Donuts
12.2014 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Zumba Instructor

HappyFit Studio
01.2015 - 03.2017
  • Created unique choreography for classes.
  • Promoted a positive, inclusive environment that encouraged participants of all skill levels to join classes.
  • Improved participants'' fitness levels through engaging and challenging dance moves.
  • Enhanced overall workout experience by incorporating diverse music selections and dance styles.
  • Responded to customer requests for products, services, and company information.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Busboy/Hostess/Waitress Trainee

Tortillas Mexican Restaurant
10.2012 - 05.2015
  • Busboy: Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Busboy: Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
  • Hostess: Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Hostess: Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Waitress: Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Waitress: Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.

Education

High School Diploma -

Deer Park High School (South Campus)
Deer Park, TX
06-2015

Skills

  • Creative problem solving
  • Cultural awareness
  • Public interaction
  • Coordination
  • Process Improvement
  • Problem-solving aptitude

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Quote

"Excellence is never an accident; It is the result of high intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities.
-Unknown

Software

Microsoft Office

Social Media

Timeline

Mural Painter- Interior Remodeling

Self Employed Services
10.2024 - Current

Licensed Zumba Instructor

Zumba-Self Employed
07.2024 - Current

Daycare Teacher

Kids First Development Academy
03.2022 - 09.2024

Office Assistant

Julian's Painting
11.2021 - Current

Interpreter

Volunteer Work
10.2021 - Current

Face Painter

Self Employed Services
10.2021 - Current

Office Manager

Pilo Construction LLC
09.2020 - 10.2021

Assistant Manager

Bullritos
11.2016 - 09.2020

Zumba Instructor

HappyFit Studio
01.2015 - 03.2017

Cashier

Texas Donuts
12.2014 - 03.2018

Busboy/Hostess/Waitress Trainee

Tortillas Mexican Restaurant
10.2012 - 05.2015

High School Diploma -

Deer Park High School (South Campus)

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Roselia Correa Penaloza