ROSELINE NERESTANT
Naples
Summary
Dedicated professional with a background in Food Service and Housekeeping at Oasis, known for exceptional customer service and adherence to safety protocols. Excelled in enhancing guest satisfaction and maintaining high cleanliness standards, leveraging skills in safe food handling and effective teamwork. Proven track record of improving operational efficiency and contributing to a positive work environment.
Overview
5
5
years of professional experience
Work History
Food Service Assistant
Food Production
01.2024 - 12.2024
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
Housekeeping and Laundry Attendant
Oasis
12.2019 - 11.2023
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas.
- Played an integral role in maintaining a positive reputation for the hotel property, resulting from consistently well-maintained and clean accommodations.
Education
Associate of Science -
Eliblaise
Port-au-Prince, Haiti06-2009
Skills
- POS system operation
- Safe food handling
- Food presentation
- Order taking
- Cleaning and sanitation
- Sanitation procedures
- Table setting
- Excellent customer service
- Supply restocking
- Food storage
- Order preparation
- Portioning
- Food preparation
- Product scanners
- Food inventory control
Accomplishments
- Achieved by completing a job with accuracy and efficiency.
- Resolved product issue through consumer testing.
Languages
French
English
Elementary
Timeline
Food Service Assistant
Food Production
01.2024 - 12.2024
Housekeeping and Laundry Attendant
Oasis
12.2019 - 11.2023
Associate of Science -
Eliblaise
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