Roselyn Chavez
Overland Park ,Kansas
Summary
Dynamic and dedicated professional with a proven track record at Chipotle Mexican Grill, excelling in customer service and cash handling. Known for building strong customer relationships and demonstrating reliability and teamwork. Committed to maintaining high standards of professionalism and attention to detail, ensuring a positive experience for every guest.
Overview
2021
2021
years of professional experience
Work History
Cashier/Line
Chipotle Mexican Grill
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed transactions using cash register, ensuring precise handling of payments.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Prepared products for sale by stocking, tagging, and showcasing.
Guest Environment Expert/Housekeeper;Runner
Sheraton at Overland Park Hotel Convention Center
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Ensured timely delivery of sheets and necessary items to guest rooms.
Restaurant Hostess
Cheddar Scratch Kitchen
06.2018 - 03.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Education
Shawnee Mission North High School
2021
Skills
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Product knowledge
- Merchandise restocking
- Attention to detail
- Order packaging
- Decision making aptitude
- Complaint resolution
- Scanner operations
- Hospitality and accommodation
- Honest and dependable
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Hostess
Cheddar Scratch Kitchen
06.2018 - 03.2020
Cashier/Line
Chipotle Mexican Grill
Guest Environment Expert/Housekeeper;Runner
Sheraton at Overland Park Hotel Convention Center
Shawnee Mission North High School
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