Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Roselyn Garcia

Houston

Summary

Proven customer service expert from PLS Check Cashers, adept in money handling and fostering client relationships. Demonstrated ability to enhance team performance and accuracy in transactions, contributing to sales targets. Showcases reliability and exceptional patience, ensuring customer satisfaction and repeat business.

Experienced with customer transactions and providing excellent service. Utilizes effective communication and problem-solving skills to enhance customer experience. Strong understanding of maintaining accuracy and efficiency in daily tasks.

Overview

3
3
years of professional experience

Work History

PLS Check Cashers

Customer Service Represenative
09.2023 - 08.2024
  • Opened and closed register by counting money, separating charge slips, balancing drawers and making deposits.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Walmart

Cashiers
06.2022 - 09.2023
  • Helped customers complete purchases, locate items, and join reward programs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Fiesta Mart

Cashiers
06.2021 - 09.2021
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.


Education

High School Diploma -

Kashmere High School
Houston, TX
06-2024

Skills

  • Excellent customer service
  • Patience and empathy
  • Reliability and punctuality
  • Money handling
  • ID verification
  • Cleaning and sanitizing

Languages

English
Spanish

Timeline

PLS Check Cashers

Customer Service Represenative
09.2023 - 08.2024

Walmart

Cashiers
06.2022 - 09.2023

Fiesta Mart

Cashiers
06.2021 - 09.2021

High School Diploma -

Kashmere High School

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Roselyn Garcia