Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Roselyn Garcia

Fort Worth,TX

Summary

Dynamic professional with extensive experience in cash operations and team leadership at Dillard's. Proven ability in financial analysis and effective communication, driving operational efficiency and enhancing customer satisfaction. Recognized for training staff and resolving issues swiftly, contributing to a seamless retail environment. Committed to excellence in service and compliance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Head Cashier

Dillard's
Hurst, TX
08.2024 - Current
  • Oversee all store cash operations, ensuring accurate reconciliation across all registers and departments.
  • Prepare and submit daily bank deposits, handle check verification, and maintain safe balances.
  • Process change orders, and communicate with financial institutions.
  • Support the customer service desk, assisting with account payments, refunds, and online order issues.

Manager

Southern Multifoods
Fort Worth, TX
11.2021 - 08.2024
  • Created and maintained employee schedules to meet labor targets and coverage needs.
  • Handled daily cash register balancing, change distribution, and store-level cash reporting.
  • Led service during peak periods, resolving customer issues, and supervising team performance.

Shift Leader

Crisp & Green
Southlake, TX
03.2024 - 05.2024
  • Managed opening operations and shift readiness, ensuring correct station setup and team alignment.
  • Accountable for nightly cash counts, deposit preparation, and end-of-day reporting.
  • Trained team members on procedures, and resolved operational issues quickly and professionally.

Assistant Cashier

Costco Wholesale Corp
Southlake, TX
12.2023 - 01.2024
  • Assisted in high-volume checkout lanes, supporting accurate transactions, and customer satisfaction.
  • Provided hands-on support for product bagging, cart assistance, and receipt verification.
  • Contributed to smooth front-end operations and team communication.

Education

International Business And Economics

University of North Texas
Denton, TX
05-2027

Skills

  • Financial analysis
  • Market research
  • Data analysis
  • Project management
  • Customer service
  • Regulatory compliance
  • Effective communication
  • Employee training

Languages

Spanish
Native/ Bilingual
French
Limited
Italian
Limited
English
Native/ Bilingual

Certification

  • Texas Cosmetology License- Issued May 2023; experience with appointing clientele, scheduling appointments, and payment tracking.

References

References available upon request.

Timeline

Head Cashier

Dillard's
08.2024 - Current

Shift Leader

Crisp & Green
03.2024 - 05.2024

Assistant Cashier

Costco Wholesale Corp
12.2023 - 01.2024

Manager

Southern Multifoods
11.2021 - 08.2024

International Business And Economics

University of North Texas

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