ROSELYN LIEFFERING
Houston,TX
Summary
Detail-oriented professional with a strong passion for hospitality and community engagement, seeking an Assistant Clubhouse Manager position. Solid background in customer service and event coordination. Demonstrated ability to enhance member experiences and support operational excellence. Skills include coordinating staff activities, overseeing daily operations, and ensuring safety and quality standards compliance. Eager to contribute to the success of Houston Country Club by fostering a welcoming atmosphere and promoting a vibrant community culture. Known for reliability and adaptability in meeting changing needs. Expertise in inventory control, staff training, and cost management to effectively contribute to the club\'s growth and success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Houston Country Club
06.2024 - Current
- Ability to adjust to changing needs and demands in a dynamic environment
- Familiarity with management software and tools for scheduling and reporting
- Skills in mediating disputes and ensuring a harmonious atmosphere
- Experience in promoting events and initiatives to enhance member engagement
- Knowledge of daily operations and facility maintenance
- Proficient in verbal and written communication with members and staff
- Food safety handling
- Proficient in managing reservation request
Food and Beverage Server
Houston Country Club
10.2018 - 06.2024
- Provided courteous, friendly service while multitasking in a fast-paced environment
- Greeted guests warmly to foster welcoming environment
- Maintained a clean and organized dining area for an enjoyable guest experience
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty
- Possessed a comprehensive understanding of food and beverage menu items and preparation techniques
Education
Bachelor Of Applied Science - Organizational Management of Business
Remington College
Garland, TX02.2025
Associate Of Science - Hospitality Administration And Management
Remington College
Garland, TX02.2021
Skills
- Operational Management
- Communication Skills
- Team Leadership
- Event Planning and Coordination
- Problem-Solving
- Time Management
- Conflict Resolution
- Technology Proficiency
- Health and Safety Compliance
- Flexibility and Adaptability
- Menu development
- Service delivery management
- Wine pairing
- Cost control
Professional Highlights
- Team leadership: 6+ years delegating team during large events.
- Business strategy: increasing revenue circulation within the company by promoting special features and wines sales.
- Training: Trained current and new staff to become food and beverage professionals.
Certification
WSET Level 1
Timeline
Food and Beverage Manager
Houston Country Club
06.2024 - Current
Food and Beverage Server
Houston Country Club
10.2018 - 06.2024
Associate Of Science - Hospitality Administration And Management
Remington College
Bachelor Of Applied Science - Organizational Management of Business
Remington College
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