ROSELYN PASCARAN

Work History

BUSINESS SECTION MANAGER

SILANG SPECIALISTS MEDICAL CENTER

10.2016 - 08.2023

Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the department.
Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
Increased efficiency in hospital operations by streamlining processes and implementing best practices in management techniques.
Oversee and directs the daily activities of the employees on multiple function.
Create company policies and ensure compliance
Assure that all departments are on track to meet each financial goals.
Provide reports and updates for Business Section Head and Hospital Administrator.
In charge of coordinating the various departments and needed personnel to ensure that department runs smoothly and efficiently.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Participate actively in planning and execution of institution's events.
Evaluate and manage staff performance regularly.
Organizes and facilitates meetings; coordinates and attend meetings, and participate in discussion, as appropriate.
Supervising, mentoring, training, coaching subordinates to support growth and skill development to ensure maximum productivity.
Assess customer's needs to prevent dispute or conflicts.
Signs cash advances, patient's refund and align with department head and hospital administrator.
Dialogues with overstaying patients and possible for promissory notes and coordinates with the department head for approval.
Serves as primary point and liaison with other offices, individuals and institutes on operational and problematic matters concerning the office.
Optimized patient flow throughout the facility by closely monitoring bed availability and coordinating admissions processes accordingly.
Enhanced employee morale and retention by fostering a positive work environment through team-building activities and open communication channels.
Established efficient scheduling systems that minimized wait times for patients while optimizing staff workload distribution.
Spearheaded community outreach initiatives aimed at increasing public awareness of hospital services and promoting a positive image of the institution.
Improved patient satisfaction by implementing effective communication strategies between hospital staff and patients.
Implemented continuous improvement initiatives that reduced operational costs while maintaining high standards of care.
Coordinated responses during emergency situations, ensuring prompt action was taken to protect patient safety and restore normal operations as quickly as possible.
Ensured compliance with Government regulations by conducting thorough audits of hospital procedures and documentation.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Benefits Supervisor

Silang Specialists Medical Center

03.2016 - 10.2016

Entertain queries and concerns regarding Government Insurance membership and benefit packages.
Check accuracy and completeness of all documents (Inpatient, Outpatient and Direct Filing)
Assess member/patient's submitted requirements and verifies coverage of their benefits.
Process claims according to category.
Transmit reports-OPD's and Return To Sender claims for Government insurance and file them according to membership.
Check and tallies statement of account received from Billing department in preparation for transmittal .
Receives and documents check payments and vouchers from master list.
Handles outpatient's transaction from deduction to Bizbox system transmittals.
Update status of claims
Reports discharged Philippine Health Insurance patients to Admitting section and Medical Records department for monthly Mandatory Hospital Report.
Prepare and submit report to department head.
Creates memoranda for the department as needed.
Supervise Benefits personnel
Attends Dialogue and seminars.

Benefits Staff

City Of General Trias Medical Center

05.2014 - 05.2016

Entertain queries and concerns regarding Philippine Health Insurance membership and benefit packages.
Check accuracy and completeness of all documents (Inpatient, Outpatient and Direct Filing)
Assess member/patient's submitted requirements and verifies coverage of their benefits.
Process claims according to category.
Transmit reports-OPD's and RTS claims for Philippine Health Insurance and file them according to membership
Check and tallies statement of account received from Billing department in preparation for transmittal .
Receives and documents check payments and vouchers from master list.
Handles outpatient's transaction from deduction to Bizbox system transmittals.

Production Specialist

Intel Technology Phils.

07.1995 - 06.2006

Ensure that regular quota is reach within the shift without compromising the quality of the unit.
Delivered quality products with effective use of control procedures and good inspection skills.
Proper documentation should be maintained.
Coordinate with machine technician for timely repair to meet the required quota.
Report to shift supervisor any issues/ concern arising within the shift.
Proper inventory of supplies must be regularly accomplished.
Adherence to company rules and regulations
Maintain safety first as always.

Summary

Work History

BUSINESS SECTION MANAGER

Benefits Supervisor

Benefits Staff

Production Specialist

Education

MBA - Business Administration

Bachelor of Science - Nursing

Skills

Accomplishments

Timeline

Work Availability

Interests

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