Roselyn Wachira
Lynwood Center,WA
Summary
I am a highly confident, motivated and energetic Individual with a passion for working with the public in a fast-paced working environment. My previous experience in various marketing roles has developed a number of my skills including, but not limited to, writing, social media marketing, public speaking and communication skills, customer service and engagement and organisational skills. Versatile with vast experience working with company contacts to secure qualified staff. Well-versed in business operations, administrative management requirements and relationship-building strategies. Motivated team player possessing outstanding multitasking and communication abilities. Outgoing Talent Agent with managerial experience and strong relationship-building skills. Proven to maintain effective communications when recruiting employees. Skilled in organizing and tracking casting leads.
Overview
11
11
years of professional experience
Work History
Juvenile Detention Officer
King County DAJD
Seattle, WA
09.2023 - Current
- Provided emotional and physical support to juveniles in detention facilities.
- Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
- Conducted security checks on the facility grounds and surrounding areas.
- Assisted in developing rehabilitation plans for juvenile offenders.
- Supervised recreational activities for detained juveniles.
- Maintained records of individual detainees' progress and behavior while in custody.
- Facilitated communication between detainees and their families when appropriate.
- Assisted with resolving disputes between detainees peacefully.
Medical Assistant
silver shine AFH
, WA
01.2023 - 05.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
Relationship Manager/Recruiter
Kenya Revenue Authority
Nairobi, Kenya
08.2018 - 08.2022
- Advised management on organizing, preparing or implementing recruiting or retention programs.
- Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Interpreted and explained human resources policies, procedures or regulations.
- Conducted exit interviews and completed employment termination paperwork.
- Developed or implemented recruiting strategies to meet current or anticipated staffing needs.
Public Relations Manager/Talent Acquisition Specialist
Romany Construction limited
Nairobi, Kenya
08.2013 - 05.2018
- Developed creative ideas for engaging customers through interactive campaigns or contests.
- Continually maintained and improved company's reputation and positive image by engaging with community members and addressing issues head-on.
- Directed internal communications efforts and fostered development of proactive and comprehensive communications programs between leadership team and employees.
- Enhanced exposure opportunities and controlled large, strategic messaging programs.
- Identified target audience and developed optimized communication plans to engage and interest individuals.
- Used social media as recruitment tool by posting content and responding to inquiries or comments.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Conducted exit interviews and new hire follow-ups to provide feedback to management.
- Planned and executed recruitment events to bring in area candidates.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Identified client groups and audiences, determining best way to communicate publicity information.
Public Relations Officer Assistant
Pin-ups Construction
- 12.2015
- Developed and implemented public relations plans to promote clients' products or services.
- Created and distributed press releases, media kits and other promotional materials to targeted audiences.
- Organized press conferences, interviews and other events for clients.
- Cultivated relationships with journalists and editors in order to secure coverage of clients' news stories.
- Drafted speeches for clients to deliver at industry events and conferences.
- Provided strategic counsel on branding, marketing initiatives, crisis management planning and communication strategies.
- Researched potential markets for client products or services, including competitive analysis of pricing models and target customer demographics.
- Managed corporate websites by ensuring content is current and accurate.
- Analyzed customer feedback data to identify trends in consumer opinion about a product or service.
- Developed creative concepts for advertising campaigns that aligned with brand messaging.
- Maintained an active presence on social media sites such as Facebook, Twitter and Instagram.
Marketing Internship
Malex Enterprises
01.2013 - 12.2013
- Gathered data for market research projects and analyzed findings to make recommendations.
- Set specific goals for projects to measure progress and evaluate end results.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Implemented strategies to take advantage of new opportunities.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Collaborated with stakeholders in creating marketing and branding materials.
- Tracked social media content and delivered results to appropriate stakeholders.
Public Relations Officer
Romany Construction
Nairobi, Kenya
01.2016
- Planning, updating and organising new Public Relations strategies
- Increasing the exposure for the organisation's products and services
- Working with members of senior management and brain storming on new brand ideas, addressing critical issues and organising events
- Researching and preparing press releases for the press
- Coordinating in-house documentation
- Coordinating and preparing photo sessions for marketing purposes.
Education
Bachelor of Arts - Disaster Management And International Diplomacy
Masinde Muliro University of Science And Technolog
Kenya 12-2015
Chinese language -
China Information & Culture Communications Kenya
Bachelor of Mass Communication -
Busoga University
Kenya Certificate Of Secondary Education -
Nginda Girls Secondary School
Skills
- Able to work professionally with people of all ranks
- Extensive experience in planning and executing Marketing and Public Relations successfully
- Able to work in a high-pressured, fast-paced working environment
- Fast typing speed and accuracy
- Excellent knowledge of PR packages
- Program Leadership
- Social Media Strategy
- Media Relations
- Crisis Management
- Community Relations
- Strategic Management
- Internal Communications
- Creative Direction
- Department Oversight
- Event Planning
- Effective Communication
- Analytical Skills
- Analytical Thinking
- Team Collaboration
- Adaptability and Flexibility
- Time Management
- Multitasking
- Time Management Abilities
- Team Building
Accomplishments
- Romany construction top employee 2018.
- Class Representative and Peer Mentor- Busoga University
References
- Veronicah waithira, Director, Romany Construction, 0721243577, verowmaina@gmail.com
- Eunice Wakera Wanjohi, CEO, Malex Enterprises, 0725607665, yun_ew07@yahoo.co.uk
Hobbies and Interests
- Reading
- Learning new languages
- Travelling
- Socialising
- Photography
Timeline
Juvenile Detention Officer
King County DAJD
09.2023 - Current
Medical Assistant
silver shine AFH
01.2023 - 05.2023
Relationship Manager/Recruiter
Kenya Revenue Authority
08.2018 - 08.2022
Public Relations Officer
Romany Construction
01.2016
Public Relations Manager/Talent Acquisition Specialist
Romany Construction limited
08.2013 - 05.2018
Marketing Internship
Malex Enterprises
01.2013 - 12.2013
Public Relations Officer Assistant
Pin-ups Construction
- 12.2015
Bachelor of Arts - Disaster Management And International Diplomacy
Masinde Muliro University of Science And Technolog
Chinese language -
China Information & Culture Communications Kenya
Bachelor of Mass Communication -
Busoga University
Kenya Certificate Of Secondary Education -
Nginda Girls Secondary School
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