Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Roselyne Akoth Odhiambo

Summary

Seeking a challenging role where I can utilize my skills and abilities to contribute to the success of the company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Cabin Senior

Qatar Airways
08.2022 - Current
  • Manage and oversee the performance of the flight attendants - Provide excellent customer service to ensure a positive travel experience for passengers - Coordinate with other departments to ensure smooth operations of flights - Handle and resolve any issues or complaints that arise during
    flights
  • Resolved passenger conflicts and medical emergencies during flights.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • ensured the safety and comfort of customers onboard aircraft.
  • verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • facilitated communication between the flight deck and cabin crew before and during flights to promote smooth operations.

Production Manager

Homeboys Radio
01.2013 - 01.2014
  • Manage the production of radio shows and other events - Collaborated with DJs and presenters to ensure successful broadcasts - Coordinated with advertisers and sponsors to increase revenue - Assisted in the development and implementation of marketing strategies
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.

Education

Diploma - Human Resources

Alison Online

Diploma - Mass Communication

Multimedia University Kenya

Skills

  • Customer Service
  • Flight Safety
  • Microsoft Word
  • Supervision and Leadership
  • Interpersonal Communication

Accomplishments

  • Certifications:- Airline Cabin Crew, Kenyan Airways
  • Skills:- Excellent communication and interpersonal skills- Strong leadership capabilities- Ability to work independently and as part of a team- Customer service oriented- Time management and organizational skills

References

References:Available upon request.

Timeline

Cabin Senior

Qatar Airways
08.2022 - Current

Production Manager

Homeboys Radio
01.2013 - 01.2014

Diploma - Human Resources

Alison Online

Diploma - Mass Communication

Multimedia University Kenya

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Roselyne Akoth Odhiambo