Summary
Overview
Work History
Education
Skills
Availability
Languages
Timeline
Generic

Rosemane Love Redon

Norfolk,VA

Summary

Dynamic Retail Services Specialist with the United States Navy, skilled in logistics and inventory control. Proven track record in enhancing operational efficiency and delivering exceptional customer service. Expertise in financial accounting and process improvement, ensuring compliance and accuracy in high-pressure environments. Adept at training teams and fostering collaboration for optimal results.

Overview

4
4
years of professional experience

Work History

Retail Services Specialist / Postal Clerk

United States Navy
Norfolk, Virginia
08.2024 - Current
  • Assist with postal operations for over 10 personnel, ensuring timely and accurate mail distribution, shipment tracking, and accountability.
  • Provide financial services, including sales, money order transactions, and postal accounting, while maintaining compliance with Navy and USPS regulations.
  • Maintain detailed records of transactions, balancing, and reconciling accounts to prevent discrepancies.
  • Deliver exceptional customer service, assisting sailors and staff with inquiries and problem resolution.
  • Assist in coordinating service requests for personnel and equipment support.
  • Support team members in executing daily operational procedures and tasks.
  • Facilitate communication between departments to streamline service delivery processes.
  • Organize training materials for onboarding new personnel in service protocols.
  • Engage with personnel to address inquiries regarding services and support systems.
  • Assist with the implementation of new services for customers and ensuring that all processes are followed correctly.
  • Sort and deliver mail and packages to designated routes.
  • Assist customers with inquiries about postal services and products.
  • Operate mail processing equipment for efficient sorting and handling.
  • Ensure compliance with safety procedures while handling postal materials.

Retail Specialist / Accountant - Supply Department

United States Navy
Norfolk, Virginia
09.2021 - 07.2024
  • Supervised and operated shipboard retail and service activities, including the ship store, vending, and laundry services.
  • Collaborated with team members to ensure efficient store operations.
  • Engaged in training sessions on safety protocols and customer service standards.
  • Maintained inventory records, accurate financial ledgers, and performed audits on inventories valued at over $20,000, ensuring accountability and zero loss discrepancies.
  • Maintained inventory records and reported discrepancies to management promptly.
  • Ordered, received, and distributed retail stock and consumables to meet crew and mission requirements.
  • Trained junior sailors in supply operations, cash handling, and compliance with Navy supply procedures.
  • Identified process improvements that reduced discrepancies and increased efficiency in supply chain operations.
  • Communicated with suppliers to facilitate timely restocking of merchandise.
  • Provided excellent customer service to ensure satisfaction.
  • Ensured compliance with all applicable laws and regulations.
  • Utilized POS systems for accurate order processing.

Education

Certificate - Retail Operation Management

Southern Illinois University- Dam Neck
Virginia Beach, VA
09-2021

High School Diploma -

South View Senior High School
Hope Mills, NC
06-2017

Bachelor of Arts - Business Administration And Management

Tidewater Community College
Norfolk, VA

Skills

  • Logistics and supply chain management
  • Inventory control and warehousing
  • Postal operations and distribution
  • Financial and retail accounting
  • Customer service and team leadership
  • Microsoft Office Suite
  • Navy ERP systems
  • Process improvement and compliance
  • Data entry and reporting
  • Team collaboration
  • Record keeping
  • Training and onboarding

Availability

Eligible for SkillBridge program beginning [October, 2025], logistics, supply chain management, warehousing, inventory control

Languages

English
Full Professional
French
Native/ Bilingual

Timeline

Retail Services Specialist / Postal Clerk

United States Navy
08.2024 - Current

Retail Specialist / Accountant - Supply Department

United States Navy
09.2021 - 07.2024

Certificate - Retail Operation Management

Southern Illinois University- Dam Neck

High School Diploma -

South View Senior High School

Bachelor of Arts - Business Administration And Management

Tidewater Community College

Similar Profiles

CREATE PROFILE