Rosemarie Burnias
Olmito,TX
Summary
Service-focused individual versed in managing appointment-based schedules and maintaining accurate records. Cultivated loyal clientele and retains satisfaction with exceptional service and loyalty promotions. Communicative and organized with frequent commendations for quality and efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Stylist
Supercuts
Brownsville, TX
02.2023 - Current
- Provided personal consultations to determine clients' styling needs and preferences.
- Created custom looks for clients based on their individual style, body type, and personality.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Collected payment from customers and scheduled next appointments.
- Ensured that all styling areas were kept clean and organized at all times.
- Maintained records of client purchases and services rendered.
- Scheduled appointments for customers using internal software system.
- Trained junior staff members in styling techniques and customer service standards.
- Attended trade shows and conferences to stay up-to-date with industry trends.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
- Analyzed sales data to inform future purchasing decisions for the business.
- Communicated with clients about haircare needs and suggested appropriate products to increase sales by [Number]%.
- Styled [Product] to showcase designs and increase sales by [Number]%.
Education
High School Diploma -
Salon & Spa Institute
Brownsville, TX05-2006
Criminal Justice
Northwest Vista College
San Antonio, TXSkills
- Attention to Detail
- Building Positive Rapport
- Product Merchandising
- Customer Consultation
- Customer Service
- Creative Thinking
- Active Listening
- Teamwork and Collaboration
- Schedule Management
- Product Knowledge
- Excellent Communication
- Sales Expertise
- Multitasking and Organization
Languages
Spanish
Professional
Timeline
Stylist
Supercuts
02.2023 - Current
High School Diploma -
Salon & Spa Institute
Criminal Justice
Northwest Vista College
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