Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Rosemarie Espinoza

Atwater,CA

Summary

Reliable team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with 7 years of experience taking food orders, preparing, operating cash registers as well as proper food handling and sanitation. Conscientious, hardworking and excels at multitasking in fast-paced environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

9
9
years of professional experience

Work History

Team Member

Wingstop Restaurant
Merced, CA
07.2011 - 04.2016
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Answered phone calls regarding inquiries about products or services.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Completed opening and closing duties to facilitate business operations.
  • Addressed any issues that arose during the shift in a proactive manner.
  • Assisted upper management with daily operations to meet standards of service and quality.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.

Crew Team Member

Dairy Queen
Citrus Heights, CA
03.2010 - 06.2011
  • Operated cash register accurately and efficiently. Took orders from patrons and input selections into store computer system.
  • Prepared and served food items in orders in a timely manner.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Collaborated with other crew members to complete tasks quickly and efficiently.
  • Restocked items as needed.
  • Cleaned work areas regularly throughout shift. Washed dishes, cleaned countertops and sanitized high-use areas.
  • Followed orders of senior leadership with exacting accuracy in moment and without question.
  • Performed store opening and closing procedures as directed by management team.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Greeted customers, talked pleasantly with customers while taking orders and promoted positive image for business.

Breakfast Attendant

Homewood Suites by Hilton Sacramento-Roseville
Roseville, CA
04.2007 - 11.2008
  • Prepared daily breakfast bar with abundant self-serve and cooked meal items.
  • Stocked beverages, coffee pots and other supplies in the dining area as needed.
  • Maintained cleanliness of dining room area including tables, chairs, floors and windows.
  • Checked expiration dates on all perishable food items prior to stocking buffet line. Monitored temperatures of hot and cold foods as well as cold storage.
  • Cleaned kitchen equipment according to established procedures after use.
  • Responded quickly to any emergencies that may arise during shift.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience. Greeted guests by name.
  • Followed safety protocols while working around hot ovens or grills.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Education

Bachelor of Science - Public Health And Promotion

California State University - Stanislaus
Turlock, CA
05-2028

Associate of Arts - Psychology

Merced College
Merced, CA
05-2023

Skills

  • Cash Handling
  • Complaint Resolution
  • Workplace Safety
  • Order Preparation
  • Complex Problem-Solving
  • Attention to Detail
  • Decision-Making Capabilities
  • Following Instructions and clear verbal and written communication
  • Efficient use of time

Refrences

  • Yazmin Plascencia

       Third Grade teacher at Alview Elementary

       209-291-8400

       yplas09@gmail.com

  • Larry Bernard

     Road Superintendent for Merced County

    209-628-6903

    Larry.Bernard@countyofmerced.com

Timeline

Team Member

Wingstop Restaurant
07.2011 - 04.2016

Crew Team Member

Dairy Queen
03.2010 - 06.2011

Breakfast Attendant

Homewood Suites by Hilton Sacramento-Roseville
04.2007 - 11.2008

Bachelor of Science - Public Health And Promotion

California State University - Stanislaus

Associate of Arts - Psychology

Merced College

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Rosemarie Espinoza