Rosemarie Hallman
Green Cove Springs,FL
Summary
Committed and hardworking Cashier/Associates with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Associates
ELPX/Panda Express
01.2024 - Current
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
- Provided product price information to customers.
Associates
Panda Express
10.2023 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Created promotional materials to advertise products and services.
Associate and Cashier
Panda Express
06.2022 - 09.2023
- Greeted customers and offered assistance for increased customer satisfaction.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary.
- Managed efficient cash register operations.
- Greeted customers entering store and responded promptly to customer needs.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Front Cashier
Ross Dress For Less
09.2022 - 12.2022
- Cashier
- Shelf restocking and organizing.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Utilized strong communication skills to effectively relay important information to both customers and fellow employees.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
DOOR DASHER
DoorDash
04.2021 - 09.2021
- Carried food in insulated bags to maintain hot or cold temperature
- Picked up meals from local restaurants and dropped off at residential and business customer locations
- Documented time of delivery to record completion of order
- Delivered fresh food to customers across local area
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies
- Contacted customers prior to delivery to coordinate delivery times.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Enhanced communication with customers through proactive updates on order status.
CERTIFIED NURSING ASSISTANT
Regency Healthcare & Rehabilitation Center
02.2020 - 03.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Documented patient information and care activities in electronic health record.
Education
Some College (No Degree) - Medical Assisting
ECPI University
Newport News, VASome College (Certificate) - Certified Nursing Assistant
Tidewater Medical Training
East Hampton, VASkills
- Attention to Detail
- Leadership Qualities
- Cash Handling
- Courteous and Professional
- Oral communication
- Product Merchandising
- Customer Assistance
- Reliable and Responsible
- Excellent Written and Verbal Communication
- Positive Customer Engagement
- Ability to Lift 40 pounds
- Team Leadership
- Cash Register Operation
- Store Opening and Closing
- Inventory Management
- Cash Drawer Management
Timeline
Associates
ELPX/Panda Express
01.2024 - Current
Associates
Panda Express
10.2023 - Current
Front Cashier
Ross Dress For Less
09.2022 - 12.2022
Associate and Cashier
Panda Express
06.2022 - 09.2023
DOOR DASHER
DoorDash
04.2021 - 09.2021
CERTIFIED NURSING ASSISTANT
Regency Healthcare & Rehabilitation Center
02.2020 - 03.2020
Some College (No Degree) - Medical Assisting
ECPI University
Some College (Certificate) - Certified Nursing Assistant
Tidewater Medical Training
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