Summary
Overview
Work History
Education
Skills
Certification
Timeline
Manager

Rosemarie Harris

Midland,TX

Summary

Customer focused Manager successful in Guest Service skills, People skills, & Kitchen Management Skills. Quality oriented and proactive in resolving issues with exceptional organizational and communicational skills. Excellent time management skills. Handles tasks with accuracy and efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager

Burger King
Midland, TX
07.2021 - Current
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Kept detailed records of daily progress to identify and correct areas needing improvement.
  • Supervised labor costs and departmental expenses to remain in line with budget.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional, organized and safe environment for employees and patrons.

Team Member

Whatabuger
Midland, TX
01.2021 - 06.2021
  • Contributed to team success by completing jobs quickly and accurately.
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.

Food Service Manager

McDonald's
Midland, TX
12.2017 - 09.2019
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Tracked food production levels, meal counts and supply costs.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
  • Oversaw training of more than 5 team members.
  • Oversaw food preparation and monitored safety protocols.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

High School Diploma -

Yuba City High School
Yuba City, CA
06.1987

Skills

  • Policies and procedures
  • Staff Management
  • Coaching and mentoring
  • Hiring standards
  • Staff Leadership
  • Food Safety
  • Cost controls
  • Safe food handling
  • Scheduling

Certification

Servsafe Food Safety Certification for Manager


Timeline

Manager

Burger King
07.2021 - Current

Team Member

Whatabuger
01.2021 - 06.2021

Food Service Manager

McDonald's
12.2017 - 09.2019

High School Diploma -

Yuba City High School

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Rosemarie Harris