Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosemarie Jernigan

Summary

With a proven track record at Aegis Therapies, I excel in delivering compassionate care and restorative nursing, enhancing patient mobility and emotional well-being. My expertise in vital signs monitoring and exceptional teamwork skills contribute to superior patient outcomes, demonstrating a steadfast commitment to healthcare excellence and patient support.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Compassionate and dedicated individual with strong ability to provide patient-centered care and support. Knowledge of restorative techniques and basic medical procedures, including patient mobility assistance and personal hygiene care. Driven to enhance quality of life for patients through attentive and empathetic care.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Restorative Certified Nursing Assistant

Aegis Therapies
09.2024 - Current
  • Adhered to safety protocols during transfers and ambulation, minimizing the risk of injury or accidents for both patients and staff.
  • Demonstrated strong teamwork skills while working collaboratively with other healthcare professionals on interdisciplinary teams.
  • Maintained accurate and thorough documentation of therapy session outcomes to track patients' progress towards treatment goals.
  • Assisted patients in development of eating, dressing and grooming skills.
  • Utilized specialized equipment for proper positioning and support, maximizing patient comfort levels.
  • Facilitated social interactions among patients, promoting emotional well-being and reducing feelings of isolation.
  • Supported needs of 15+ residents under long-term care.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Documented patient information and care activities in electronic health record.
  • Provided physical therapy support for improved patient mobility and functionality.

Patient Service Representative

Texas MedClinic
03.2023 - 11.2024
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Provided excellent customer service to patients and medical staff.
  • Greeted and assisted patients with check-in procedures.
  • Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Assisted patients in filling out check-in and payment paperwork.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Used Experity to schedule appointments.
  • Trained new staff on filing, phone etiquette and other office duties.
  • Followed document protocols to safeguard confidentiality of patient records.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
  • Facilitated communication between patients and various departments and staff.

Certified Nursing Assistant

The Height of Bulverde
06.2021 - 06.2024
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Documented patient information and care activities in electronic health record.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.

Dietary Aide

The Heights of Bulverde
07.2021 - 02.2022
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Cleaned and organized kitchen, dining and service areas.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Followed all food safety regulations while preparing meals for patients.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Monitored food temperatures during storage and serving, ensuring safety and compliance with regulations.
  • Participated in regular training on food safety and dietary trends, staying ahead in nutritional knowledge.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Education

No Degree - Phlebotomy

Phlebotomy Training Specialist
San Antonio, TX
03-2023

No Degree - Registered Behavioral Technician

UTSA Pace
San Antonio, TX
10-2022

No Degree - Nursing Assistant

The Institute of Allied Healthcare
San Antonio, TX
07-2021

No Degree - Pharmacy Technician

Western Medical Training Center
El Cajon, CA
09-2020

Associate of Arts - Behavioral Sciences

Grossmont College
El Cajon, CA
06-2018

Skills

  • Vital signs monitoring
  • Dressing assistance
  • Compassionate care
  • Emotional support
  • Restorative care planning
  • Range of motion exercises
  • Transfer techniques
  • Ambulation assistance
  • Hygiene assistance
  • Care planning
  • Restorative nursing
  • Willingness to learn
  • Teamwork and collaboration
  • Time management
  • Problem-solving abilities
  • Basic life support
  • Reliability
  • CPR certification
  • HIPAA compliance
  • Calm under stress
  • Clinical documentation
  • Patient observation
  • Bedside manner
  • Care monitoring
  • Electronic charting
  • Interpersonal skills
  • Medical terminology
  • Certified nursing assistant

Timeline

Restorative Certified Nursing Assistant

Aegis Therapies
09.2024 - Current

Patient Service Representative

Texas MedClinic
03.2023 - 11.2024

Dietary Aide

The Heights of Bulverde
07.2021 - 02.2022

Certified Nursing Assistant

The Height of Bulverde
06.2021 - 06.2024

No Degree - Phlebotomy

Phlebotomy Training Specialist

No Degree - Registered Behavioral Technician

UTSA Pace

No Degree - Nursing Assistant

The Institute of Allied Healthcare

No Degree - Pharmacy Technician

Western Medical Training Center

Associate of Arts - Behavioral Sciences

Grossmont College

Similar Profiles

CREATE PROFILE
Rosemarie Jernigan