Rosemarie Lacorte
TD Bank
Toms River,NJ
2024
years of professional experience
Dedicated professional with strong customer service and cash handling skills. Proven ability to build relationships and enhance client satisfaction through effective communication and personalized banking solutions.
Work History
Relationship Banker
- Built strong customer relationships through personalized banking solutions and effective communication.
- Assisted clients with account management, transactions, and product inquiries to enhance customer satisfaction.
- Educated customers on financial products, ensuring informed decision-making and tailored services.
- Processed loan applications efficiently, adhering to regulatory guidelines and internal policies.
- Facilitated cross-selling of banking products by identifying client needs and recommending suitable options.
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
Teller
9 Years 1 Month- Processed customer transactions efficiently, ensuring accurate cash handling and adherence to banking policies.
- Assisted customers in account inquiries, providing information on products and services to enhance satisfaction.
- Collaborated with team members to maintain branch operations, optimizing workflow during peak hours.
- Educated clients on digital banking tools, promoting usage and improving overall user experience.
Education
High School Diploma
Skills
Relationship building and management
Customer Service-oriented
Sales expertise
Cash handling
Financial services
Money handling
Teller support
Banking
Cross-selling products
Multitasking
Customer service
Team building
Microsoft office
Teamwork
Self motivation
Timeline
Teller
TD Bank
08.2014 - 09.2023Read More
Relationship Banker
Citizens Bank
Read More
Jackson High
High School Diploma
Read More