Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Rosemarie Smith

Glen Burnie,MD

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

29
29
years of professional experience

Work History

Receptionist

Grahams Auto Service
Glen Burnie, MD
09.2008 - 03.2019
  • Responded to inquiries from callers seeking information
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations
  • Supported various administrative duties by proofreading, transcribing and invoicing
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
  • Managed multiple tasks and met time-sensitive deadlines

Quality Assurance Manager

Sinai Hospital Of Baltimore
Balitmore, Md.
04.1985 - 01.2004
  • Implemented new quality assurance and customer service standards.
  • Recorded, analyzed and distributed statistical information.
  • Inspected products and worker progress throughout production.

Education

GED -

St. Mary Star of The Sea, Southern High
Balitmore, Md.
06.1958

Skills

  • Payment Processing
  • Prioritization and Time Management
  • Verbal and Written Communication
  • Courteous and Professional
  • Multitasking and Prioritization
  • Visitor and Customer Relations

Timeline

Receptionist

Grahams Auto Service
09.2008 - 03.2019

Quality Assurance Manager

Sinai Hospital Of Baltimore
04.1985 - 01.2004

GED -

St. Mary Star of The Sea, Southern High

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Rosemarie Smith