Rosemary Abu-Bekr
Lynnwood,WA
Summary
Committed professional with experience in customer service and sales. Demonstrated ability to take initiative and effectively prioritize tasks to ensure projects are completed on time. Possesses excellent interpersonal and communication skills, which have enabled successful team collaboration. Accomplished professional with proven track record of successfully managing office operations and providing exceptional customer service to clients. Committed to utilizing strong organizational, interpersonal and communication skills to ensure efficient operational processes. Driven individual with a passion for helping others. Possesses excellent communication and problem-solving skills with a commitment to providing the highest level of care to those in need. Skilled in conflict resolution, risk assessment, and crisis intervention.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Leasing Agent Assistant
Multi Family Elites
05.2025 - Current
- Managed rental payments.
- Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
- Streamlined the application process for prospective tenants, resulting in quicker lease signings.
- Conducted property tours for prospective tenants, showcasing features and benefits of each unit.
- Enhanced tenant satisfaction by efficiently addressing and resolving leasing inquiries and concerns.
Secretary, Office Manager, Property Manager
Volpentest Enterprises
10.2019 - 05.2025
- Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes.
- Negotiated and executed new leases, renewals, and terminations.
- Coordinated tenant move-in and out process and orientated new tenants to property.
- Utilized excellent organizational skills to prioritize tasks effectively.
- Processed payrolls on a biweekly basis using accounting software.
- Composed professional correspondence such as letters, memos, emails.
- Demonstrated proficiency in Microsoft Office Suite, including Word, Excel and Outlook.
Cashier
Fred Meyers
01.2013 - 01.2017
- Provided efficient and courteous service to customers.
- Built and maintained positive working relationships with co-workers.
- Provided product information and resolved concerns to assist customers.
- Processed cash, check, and credit cards for customer purchases.
Skills
- Customer Relations
- Organizational Skills
- Critical Thinking
- Workflow Planning
- Client Correspondence
- Peer Support
- Goal oriented
- Tenant relationship management
- Teamwork orientation
Certification
- Certified Peer Counselor Pre-requisite Training
- The Intersection of Behavioral Health and the Law
- The Power of Peer Support in Crisis Services
Languages
Spanish
Intermediate
Timeline
Leasing Agent Assistant
Multi Family Elites
05.2025 - Current
Secretary, Office Manager, Property Manager
Volpentest Enterprises
10.2019 - 05.2025
Cashier
Fred Meyers
01.2013 - 01.2017
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