Rosemary Arocha
Burleson,TX
Summary
Experienced Practice Manager successful at handling payroll administration and patient relations for Number-physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach. Forward-thinking professional bringing more than Number years of experience working for fast-paced physician practices. Exceptional success driving financial improvements and revenue increases for large specialty practices. Knowledgeable Practice Manager offering more than Number years of experience working for several well-known Type providers. Well-versed in referral management and handling electronic health records. Established supervisor of renowned medical programs serving Number patients yearly.
Overview
19
19
years of professional experience
Work History
Practice Manager
Applied Pain Associates
12.2009 - 06.2023
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Ordered all office supplies and kept check on inventory levels.
- Provided supervision and management to team of support personnel.
Team Lead Supervisor
MCNT
06.2008 - 12.2009
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Medical Assistant
Colleyville Family Associates
07.2005 - 12.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Documented vital signs and health history for patients in clinic and hospital environments.
Medical Assistant
Bridlewood Family Medicine
12.2004 - 07.2005
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
Education
Medical Assisting
Concord Medical School
123 Cooper03.2002
Graduation - High School
CCHS
Crystal City, TX06.1977
Skills
- Managing Practice Operations
- Employee Performance
- Rehabilitation Programs
- MEDITECH EHR Software
- Marketing
- Referral Management
- Customer Satisfaction
- Medical Personnel Recruitment
- Clinical Staff Management
- Quality Assurance Controls
- Budget Oversight
- Seasoned in Medical Clinical Procedures
- Supply Ordering
- Patient Care Assessment
- Practice Management
- Policy Implementation
- Electronic Health Records
- Accreditation Coordination
- Electronic Medical Record Software
- Managing Files and Records
- New Hire Training
- Recruit Well-Qualified Staff
- Medicare Compliance
- Problem Identification
- Managing Medical Practices
- Insurance Referral Facilitation
Languages
Spanish
Professional Working
Timeline
Practice Manager
Applied Pain Associates
12.2009 - 06.2023
Team Lead Supervisor
MCNT
06.2008 - 12.2009
Medical Assistant
Colleyville Family Associates
07.2005 - 12.2008
Medical Assistant
Bridlewood Family Medicine
12.2004 - 07.2005
Medical Assisting
Concord Medical School
Graduation - High School
CCHS