Rosemary Ballester
Miami,FL
Summary
Dedicated and compassionate nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
3
3
years of professional experience
Work History
Nurse Intern
Baptist Health Hospital
Miami, Florida
02.2022 - Current
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Maintained comfort and safety of each patient through careful monitoring and knowledge application.
- Built rapport with patients and members of patients' support systems.
- Completed skilled phlebotomy tasks to obtain needed biological specimens for laboratory testing.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating and daily hygiene tasks.
- Recorded vital signs, intake and output and documented findings.
- Administered close patient care, checked vital signs and monitored telemetry.
Aministrative Assistant
ABA Pediactrics
Miami, FL.
03.2017 - 08.2019
- Greeted clients and collected personal information
- Processed payments and sent statements of payments due and recorded payment transactions
- Performed clerical duties such as copying, faxing, emailing, etc
- Sorted incoming mail and delivered to the proper location
- Answered incoming calls; took messages and answered questions
- Scheduled, rescheduled, and verified clients Appointments
- Stored Clients Information into office data base
- Scheduled The Behavior Analyst business appointments and meetings.
Receptionist/Customer Service Repersentative
Caribbean Property Management, Inc
Miami, FL
07.2016 - 03.2017
- Greeted visitors/ residents and provided assistance
- Answered all calls and transfered accordingly – multi-line phone system
- Picked up, sorted, and distributed mail and bank deliveries
- Opened, sorted, and distributed correspondence and faxes
- Performed general office duties such as ordering and maintaining office supply
- Assisted personnel with duties such as property mananger, and accounting
- Assisted with applications, leases renewal and other similar functions
- Ran background and credit checks for each applicant
- Daily communication with listing agents, title companies, and realtors.
Education
Bachelor - Nursing
Nova Southeastern University
Miami05.2022
Associate of Arts - Nursing
Miami Dade College
Miami, FL12.2019
Skills
- Monitoring Vital Signs
- Direct Patient Care
- Team Collaboration
- Verbal and Written Communication
Languages
Spanish
Native or Bilingual
Timeline
Nurse Intern
Baptist Health Hospital
02.2022 - Current
Aministrative Assistant
ABA Pediactrics
03.2017 - 08.2019
Receptionist/Customer Service Repersentative
Caribbean Property Management, Inc
07.2016 - 03.2017
Bachelor - Nursing
Nova Southeastern University
Associate of Arts - Nursing
Miami Dade College