Professional individual with experience in all supervisory levels of the Human Service field. A confident Investigator with years of experience and extensive knowledge of all steps in the investigatory process. Multitasking Incident Manager with a background in remediation planning and execution. A determined employee with over 30 years of successfully handling high priority incidents and finding ways to limit impact. Committed to remaining poised and calm in high pressure situations.
Responsible for overall direction of seven residential sites:
Payroll
Scheduling
Staff supervision
ISP meetings
Gathered information for and created initial and annual assessments.
Concurrent to residential duties also responsible for ongoing investigations of multiple unusual incidents occurring at the sites.
Assisted the Program Director in the overall operation of seven sites.
Completed primary scheduling and provided direct care coverage of sites given staff shortages.
Began conducting investigations of unusual incidents in 1994.
Responsible for direct supervision of one site.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Assisted in staff scheduling.
Provided coverage as needed.
Interpersonal Skills
Team Player
Tracking and Documentation
Organizational Skills