Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosemary Blank

Bensalem,Pennsylvania

Summary

Professional individual with experience in all supervisory levels of the Human Service field. A confident Investigator with years of experience and extensive knowledge of all steps in the investigatory process. Multitasking Incident Manager with a background in remediation planning and execution. A determined employee with over 30 years of successfully handling high priority incidents and finding ways to limit impact. Committed to remaining poised and calm in high pressure situations.

Overview

38
38
years of professional experience

Work History

Incident Manager

Delta Community Supports
Warminster, PA
03.2017 - 07.2019
  • Conducted investigations of all critical/unusual incidents. Gathered data from incidents for review and analysis to capture trends and prevent future events.
  • Responsible for multiple ongoing investigations.
  • Coordinated reporting of all incidents to appropriate parties.

Direct Support Worker

U.S. Medical
Philadelphia, PA
07.2013 - 03.2017
  • Worked in various settings with several various providers as a temporary staff member as needed.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Supervised daily activities and provided assistance to staff.

Assistant Residential Director

Growth Horizons
Hatboro, PA
06.2007 - 07.2013
  • Responsible for conducting investigations of multiple unusual incidents at a time as reported. Priority the safety of all individuals.
  • Determined favorable overall direction of residential operations. Assisted the Program Director in the supervision of eleven sites.
  • Fostered relationships and maintained communication with residents and their families.


Program Director

Growth Horizons
Hatboro, PA
07.1995 - 06.2007

Responsible for overall direction of seven residential sites:

Payroll

Scheduling

Staff supervision

ISP meetings

Gathered information for and created initial and annual assessments.

Concurrent to residential duties also responsible for ongoing investigations of multiple unusual incidents occurring at the sites.




Assistant Program Director

Growth Horizons
Willow Grove, PA
05.1987 - 07.1995

Assisted the Program Director in the overall operation of seven sites.

Completed primary scheduling and provided direct care coverage of sites given staff shortages.

Began conducting investigations of unusual incidents in 1994.




House Coordinator

Growth Horizons
Hatboro, PA
07.1981 - 05.1987

Responsible for direct supervision of one site.

Evaluated employee performance and recommended promotions, transfers and dismissals.

Assisted in staff scheduling.

Provided coverage as needed.




Education

Bachelor of Science - Clinical Psychology

Shippensburg University of Pennsylvania
Shippensburg, PA
06.1985

Skills

Interpersonal Skills

Team Player

Tracking and Documentation

Organizational Skills

Timeline

Incident Manager

Delta Community Supports
03.2017 - 07.2019

Direct Support Worker

U.S. Medical
07.2013 - 03.2017

Assistant Residential Director

Growth Horizons
06.2007 - 07.2013

Program Director

Growth Horizons
07.1995 - 06.2007

Assistant Program Director

Growth Horizons
05.1987 - 07.1995

House Coordinator

Growth Horizons
07.1981 - 05.1987

Bachelor of Science - Clinical Psychology

Shippensburg University of Pennsylvania
Rosemary Blank