Summary
Overview
Work History
Education
Skills
Private Courses
Timeline
Hi, I’m

Rosemary Croccia

Santa Barbara,CA

Summary

Energetic, creative professional with 20+ years of experience working in the health food industry. Reliable and self-motivated, with proven organization and communication skills. Recognized for outstanding customer service, and always maintaining a positive work environment. Dedicated to promoting health, healing and well-being through therapeutic massage remedies. Experienced with client-centered therapeutic techniques, fostering relaxation and physical well-being. Utilizes deep tissue and Swedish massage methods to address specific client needs effectively. Track record of maintaining tranquil environment, ensuring client comfort and satisfaction through professional and personalized care.

Overview

22
years of professional experience

Work History

Zen Diva Spa (Home Spa)
Santa Barbara, CA

Independent Contracted Massage Therapist
01.2011 - Current

Job overview

  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Utilized deep tissue, Swedish and Prenatal massage therapy techniques to provide options to customers.
  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.

Lazy Acres Market
Santa Barbara, CA

Natural Living Manager
10.2003 - Current

Job overview

  • Manage all daily operations related to accurate ordering, receiving, inventory and merchandising products.
  • Administrative responsibilities include scheduling, hiring, supervising staff, educating staff on products and successful customer relations.
  • Establish and maintain professional relationships and on-going partnerships with vendor and customers.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Del Mar Spa
Santa Barbara, CA

Massage Therapist and Spa Treatments
06.2016 - 01.2020

Job overview

  • Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
  • Adapted massage methods for clients with specific conditions such as pregnancy or sports injuries, facilitating safe and effective therapy.

Education

Santa Barbara City College

Associate Degree from Early childhood Education, Preschool teacher

Santa Barbara City College

Associate Degree from Graphic Design, Photography

School of Healing Arts

Massage Therapist from Nutritional Specialist

Skills

  • Nutritional Specialist
  • Aromatherapy
  • First Aid/CPR
  • Team leadership
  • Verbal and written communication
  • Customer service
  • Staff training and development
  • Holistic Care for Dogs and Cats

Private Courses

  • Certified Yoga Instructor
  • Certificate in Medical Thai Massage Level 1 & 2
  • Certificate in Watzu (Water massage)
  • Certificate in Aromatherapy and Star Flower Essence
  • Certificate in Reiki Level 1
  • In-process Marketing Management course, Cerritos College

Timeline

Massage Therapist and Spa Treatments

Del Mar Spa
06.2016 - 01.2020

Independent Contracted Massage Therapist

Zen Diva Spa (Home Spa)
01.2011 - Current

Natural Living Manager

Lazy Acres Market
10.2003 - Current

Santa Barbara City College

Associate Degree from Early childhood Education, Preschool teacher

Santa Barbara City College

Associate Degree from Graphic Design, Photography

School of Healing Arts

Massage Therapist from Nutritional Specialist

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Rosemary Croccia