Rosemary Devine

• Build and Establish trusting relationships with our clients to promote continued business
• Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
• Partner with Clients to determine staffing requirements and other assignments to qualified staff
• Monitor and evaluate performance of field staff and the ongoing needs of he facilities
• Sell Candidates profiles to client to highlight qualifications to attract clients interest
• Cultivated a positive working environment within the Client Relations team, fostering collaboration among colleagues in pursuit of common goals.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

• High Achieving Account Manager, successful in managing accounts to increase revenue
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, at various hospitals, nursing homes and clinics
• Excellent Negotiation and presentation skills
• Proven Recruiter , Interviews, screens, and place's candidates matching our client needs
• Markets Companies services through meetings, negoiatesbill rates with clients
• Weekly meetings to review performance, recruiting and staffing priorities

• Developed Strong working relationships with clients
• Communicated regularly with client management to address ongoing strategies and concerns
• Assess teamwork flexibility , coordinating skills and goals of potential clientele
• Managed Scheduling of Nurses with their availability and our client's needs
• Attended Nursing Shows to represent , recruit nurses and acquire new clients
• Negotiated contracts with hospitals and Nursing facilities for per diem and long term assignments
• Screened and conducted interviews and evaluated skills for all Healthcare Professionals
• Credentialed all new employees and reviewed profiles

• Evaluated employee performance regularly, identifying areas for improvement and offering constructive feedback to drive individual growth within the company framework.
• Managed Staffing of all medical personnel for hospitals and medical facilities
• Negotiated contracts with clients for temporary and permanent agreements
• Screened and conducted interviews and scheduled meetings with clients
• Proven ability to recruit, interview and evaluate and assess skills for all healthcare personnel
• Successfully places candidates for temporary and permanent positions
• Made sure all compliance of all files was current including Licensure,Physicals, and Criminal Background checks
• Reviewed all schedules and Payroll Edits

Available On-Call 24 hrs. for all of staffing, employees and Clientele

• Working in Nursing Department as a a recruiter and a coordinator
• Completed all Phases of recruitment and Credentialing, compliance and scheduling for the department
• Maintained relationships with all of th clients

• Worked with Physical , Occupational and Speech Therapists and scheduled them to work in open cases
• Recruited and interviewed Therapists for the Homecare Cases
• Coordinated cases according to location and availability
• Sent all appropriate evaluation forms , notes and discharge forms with all patient information