Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
Generic

Rosemary Elder

Summary

Experienced with community outreach and public health education, providing vital support to improve community well-being. Utilizes strong communication and interpersonal skills to engage and educate diverse populations. Knowledge of local healthcare resources and systems ensures comprehensive and accessible health services for all community members. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Community Health Worker I

UT Physicians
07.2021 - Current
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Promoted access to healthcare services for underprivileged populations through community outreach efforts.
  • Led outreach activities to target specific demographics and promote health initiatives.
  • Trained new Community Health Workers on best practices, contributing to increased team efficiency and effectiveness in serving the community.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
  • Mediated communication between healthcare providers and clients, facilitating better understanding of medical information and treatment plans.
  • Helped vulnerable individuals navigate complex healthcare system.
  • Organized health fairs and screenings, increasing early detection of chronic conditions and connecting individuals with treatment options.
  • Trained new community health workers, sharing best practices and ensuring consistent quality of care across team.
  • Conducted surveys and collected data on community health needs to inform and tailor public health initiatives.

Harris County Public Health/ Execu Team
01.2020 - 01.2021
  • Maintain updated client records with plans, notes, appropriate forms, or related information
  • Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community
  • Notify the contact of their exposure to COVID-19, following a script or guidance to provide COVID-19 health education
  • Conduct notification of exposure in a manner that maintains the confidentiality of the patient (or person who was diagnosed with COVID-19) and ensures that the identity of the patient is NOT disclosed
  • Verify the contact’s identity during initial communications and prior to disclosing confidential information
  • Assure confidentiality and carry out efforts to locate and communicate with clients in a manner that preserves the confidentiality and privacy of all involved
  • Employ dynamic communication and interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with patients of varied backgrounds
  • Obtain and document relevant information, including contact demographics, underlying medical conditions, and other risk factors
  • Provide approved information and guidance on quarantine procedures and what to do if symptoms develop
  • Assess contact’s ability to safely and effectively quarantine at home, with adequate water, food, and other necessities

Special Needs Bus Aide

Spring ISD, Transportation
01.2019 - 01.2021
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps
  • Provide boarding assistance to any students needing it
  • Respond to students’ questions, requests, or complaints
  • Determine or facilitate seating arrangements
  • Report any signs of abuse that may have been done to the students on or off the bus that I observe and utilize my CPI training if needed
  • Supervised students and maintained discipline on bus to reduce driver distraction.
  • Liaised with bus driver to conduct emergency evacuation drills.
  • Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
  • Assisted special needs students with self-care to maintain proper hygiene while in transit.
  • Operated lift and secured wheelchair to maximize student safety and stability.
  • Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
  • Maintained a clean and organized bus environment, promoting a positive atmosphere for students with diverse needs.
  • Ensured compliance with district policies and regulations pertaining to the transportation of special needs students.
  • Maintained accurate records of student attendance and incidents during transportation, ensuring proper documentation for review and analysis.
  • Improved student safety by closely monitoring and assisting special needs students during bus rides.
  • Developed strong relationships with special needs students, building trust and rapport that contributed to successful transport experiences.

Patient Care Technician

Houston Northwest Medical Center
01.2014 - 12.2018
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Change bed linen, provide clean towels, keep room clean, and walkway is clear to help prevent falls
  • Sitter/observer for Dementia and Psych patient’s report any concerns or changes to RN utilize CPI training if needed and document on electronic chart
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, showering, dressing, using the toilet, standing, walking, or exercising
  • Take patients vital signs, check blood sugar, notify RN or supervisor of low are elevated numbers and document on electronic chart
  • Retrieve medical equipment and assist with some medical procedures
  • Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet, serve and collect meal trays
  • Measure food and liquid intake and urinary and fecal output document on electronic chart reporting changes to RN

Education

CHW - Community Health Worker

Texas AHEC East
Houston, Texas
01.2021

Administrative Professional -

Lone Star College
Houston, Texas
01.2020

Certified Nursing Assistant -

Lone Star College
Houston, Texas
01.2014

Certified Phlebotomist -

Lone Star College
Houston, Texas
01.2014

EKG Monitoring Technician -

Lone Star College
Houston, Texas
01.2014

Skills

  • Patient confidentiality
  • Reliability
  • CPR Certified
  • Networking skills
  • Electronic mail software
  • Presentation software
  • Team assignments
  • Community-based resources
  • Public outreach
  • Assignment management
  • Encounter documentation
  • Motivational Interviewing

References

References will be provided upon request.

Certification

Certified Community Health Worker

Texas AHCE, Houston TX

June, 2021

Languages

English
Native or Bilingual

Timeline

Community Health Worker I

UT Physicians
07.2021 - Current

Harris County Public Health/ Execu Team
01.2020 - 01.2021

Special Needs Bus Aide

Spring ISD, Transportation
01.2019 - 01.2021

Patient Care Technician

Houston Northwest Medical Center
01.2014 - 12.2018

Administrative Professional -

Lone Star College

Certified Nursing Assistant -

Lone Star College

Certified Phlebotomist -

Lone Star College

EKG Monitoring Technician -

Lone Star College

CHW - Community Health Worker

Texas AHEC East

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Rosemary Elder