Rosemary Espinal

• Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
• Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
• Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
• Provided exceptional service to large parties, coordinating with the team for smooth operations.
• Elevated customer satisfaction through followup and enthusiastic customer service.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.

Operated POS systems for orders,itemizing checks and payments

• Check with customers to ensure there meals is to satisfaction and take action to correct any problems
• Take orders from patrons for food or beverages.
• Stock service areas with supplies such as coffee, food, tableware, and linens
• Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
• Increased sales by upselling appetizers, desserts, and specialty beverages.
• Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
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• Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
• Check patients' pulse, temperature, and respiration
• Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
• Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.