Rosemary Espinoza
Beaumont,CA
Summary
Dynamic Sales Associate with a proven track record at Lululemon, excelling in customer service and cash handling. Cultivated strong customer relationships, enhancing loyalty and satisfaction. Recognized for teamwork and problem-solving skills, consistently delivering exceptional service in high-pressure environments. Reliable and outgoing, committed to driving store performance and customer engagement.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Sales Associate
Lululemon
01.2025 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Ross Dress for Less
05.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Nursing
Chaffey College
Rancho Cucamonga, CA 01.2025 - Current
High School Diploma -
Beaumont High School
Beaumont, CA 08.2019 - 06.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Outgoing personality
- Cash handling
Timeline
Sales Associate
Lululemon
01.2025 - Current
Nursing
Chaffey College
01.2025 - Current
Sales Associate
Ross Dress for Less
05.2024 - 08.2024
High School Diploma -
Beaumont High School
08.2019 - 06.2023
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