Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosemary Gaynor

Kings Park,NY

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience

Work History

Director of Customer Service, Planning & Logistics

California Fragrance Co D/b/a Aromafloria
08.2006 - 03.2025
  • Oversaw day-to-day workings of Customer Service Department
  • Key contact for contracted manufacturing and assembly jobs
  • Monthly sales analysis of house and contracted brands
  • Planning and scheduling for manufacturing and assembly of house and contracted jobs
  • Logistics coordinator for in-house and vendor shipments
  • Directed all communications between home office and 3PL warehouse

Business Manager

Ultimate Merchandising
05.2002 - 08.2006
  • Self-employed
  • Performed store checks and pricing analyses for sales brokers
  • Set planograms for various HBA companies in drug chains and supermarkets

Director of Sales Administration

Mana Products
01.1999 - 04.2002
  • Restructured and directed the Customer Service, Merchandising and Sales Administration teams
  • Initiated and implemented Customer Service policies
  • Worked with IT to develop order, shipment and returns reports
  • Coordinated the Field Manager and broker communication efforts
  • Anaylzed/oversaw co-op advertising programs, broker commissions, promotional mailings and sales manual development

Customer Service Manager

LIR-USA Manufacturing Company
08.1996 - 01.1999
  • Responsible for all aspects of customer service and administration for prestige cosmetics packaging company
  • Liaison between customers and European manufacturers
  • Integral involvement in new project development for customers in the U.S.A. and worldwide
  • Participated in trade shows

Education

High School Diploma -

Holy Family High School
South Huntington, NY
06-1980

Skills

  • Relationship building
  • Strategic planning
  • Verbal and written communication
  • Decision-making

Timeline

Director of Customer Service, Planning & Logistics

California Fragrance Co D/b/a Aromafloria
08.2006 - 03.2025

Business Manager

Ultimate Merchandising
05.2002 - 08.2006

Director of Sales Administration

Mana Products
01.1999 - 04.2002

Customer Service Manager

LIR-USA Manufacturing Company
08.1996 - 01.1999

High School Diploma -

Holy Family High School

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