Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosemary Gebo

Canastota

Summary

Results-driven Financial Analyst with expertise in financial management and operational reporting at BNY Mellon. Proven track record in analyzing data trends to enhance strategic decision-making and improve efficiencies. Strong attention to detail and excellent communication skills foster collaboration across teams, driving successful project outcomes and high customer satisfaction.

Highly motivated and goal-driven Financial Analyst skilled in collecting, monitoring and studying data to analyze financial status and recommend business strategy. Experienced in qualitative and quantitative analysis, contract management and forecasting. Tech-savvy in use of spreadsheets, accounting and financial management software.

Overview

13
13
years of professional experience

Work History

Financial Analyst

BNY Mellon
05.2019 - 03.2025
  • Analyzed data trends to support strategic decision-making processes.
  • Developed comprehensive reports outlining insights and recommendations for management review.
  • Collaborated with cross-functional teams to improve operational efficiencies and project outcomes.
  • Resolved customer inquiries efficiently through multiple communication channels, ensuring high satisfaction levels.
  • Trained and mentored new team members on best practices and system navigation.

Customer Service Representative

Met Life Insurance
04.2018 - 04.2019
  • Delivered exceptional customer service by resolving inquiries and complaints efficiently.
  • Leveraged CRM software to track and manage customer interactions effectively.
  • Collaborated with team members to enhance communication strategies, improving overall customer satisfaction.
  • Cultivated strong relationships with clients through exceptional service and support.

Credit and Collection Analyst

Suburban Propane
02.2012 - 04.2018
  • Analyzed credit data and financial statements to assess risk and creditworthiness of clients.
  • Developed collection strategies, improving cash flow through timely follow-ups on overdue accounts.
  • Collaborated with cross-functional teams to resolve account discrepancies and streamline collection processes.
  • Implemented automated systems for tracking receivables, enhancing reporting accuracy and efficiency.

Education

NYS Certified - Medical Assistant

Madison County BOCES
Verona, NY
05-2015

High School Diploma -

West Canada Valley
Newport, NY
06-1985

Skills

  • Microsoft Excel
  • Financial and operational reporting
  • Financial management
  • Financial statement analysis
  • Data collection & research
  • Excellent attention to detail

Timeline

Financial Analyst

BNY Mellon
05.2019 - 03.2025

Customer Service Representative

Met Life Insurance
04.2018 - 04.2019

Credit and Collection Analyst

Suburban Propane
02.2012 - 04.2018

NYS Certified - Medical Assistant

Madison County BOCES

High School Diploma -

West Canada Valley