Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosemary Grady

Dowagiac

Summary

Adept at enhancing customer satisfaction and maintaining impeccable cleanliness, I leveraged my housekeeping expertise at Holiday Inn Express Hotel Suites to elevate guest experiences. My collaborative spirit and dedication to health and safety compliance significantly improved overall cleanliness ratings. Skilled in both efficient cleaning techniques and fostering positive customer interactions, I consistently exceed employer expectations.

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Diligent [Desired Position] with strong background in maintaining clean and organized living spaces. Proven ability to manage multiple tasks efficiently, contributing to consistently high standard of cleanliness. Demonstrated attention to detail and effective time management skills.

Professional cleaning expert prepared for responsibility of maintaining impeccable spaces. Proven track record of delivering high-quality results through efficient cleaning practices and attention to detail. Known for strong collaboration, reliability, and adaptability in dynamic environments, combining effective communication with excellent organizational skills.

Experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.

Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.

Overview

24
24
years of professional experience

Work History

Housekeeper

Holiday Inn Express Hotel Suites
06.2021 - 07.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Housekeeper

The Timber of Cass County
03.2019 - 12.2020
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Line Packer

Elwood Staffing/Ameriwood
09.2014 - 10.2014
  • Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
  • Adhered to safety protocols while operating machinery, contributing to a safe and efficient working environment for all team members.
  • Demonstrated versatility by cross-training in other warehouse roles, enabling seamless support across different functions as needed.
  • Assisted in training new employees on proper packing procedures, promoting a consistent level of work quality across the team.
  • Exceeded daily packing targets through diligent work ethic and focus on time management skills.
  • Leveraged strong communication skills to collaborate effectively with supervisors and colleagues on achieving common goals.
  • Managed multiple priorities simultaneously while maintaining optimal levels of organization and accuracy in product handling tasks.
  • Contributed to a positive work atmosphere by maintaining professional demeanor and actively participating in team meetings and discussions.
  • Collaborated with team members to meet tight deadlines, ensuring timely delivery of products to customers.
  • Maintained high quality standards with meticulous attention to detail, ensuring accurate order fulfillment for customer satisfaction.
  • Operated automated packing equipment proficiently, maximizing output while adhering to safety guidelines.
  • Reduced waste by implementing proper packaging techniques and minimizing damages to products during transit.
  • Conducted regular inventory checks and maintained accurate records of packed items, supporting effective stock management efforts.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Enhanced production efficiency by streamlining packing processes and optimizing workflows.
  • Developed expertise in various product lines, enabling swift adaptation to changing customer demands or production requirements.
  • Supported warehouse operations by organizing packed goods in designated storage areas, facilitating smooth order retrieval processes.
  • Provided exemplary customer service by promptly addressing concerns and ensuring that orders were packed according to specific requirements.
  • Performed routine maintenance on packing equipment as needed, reducing downtime due to technical issues.
  • Identified areas for improvement within the packing line, proposing solutions that increased overall productivity.
  • Participated in continuous improvement initiatives aimed at enhancing the efficiency of the packing process.
  • Assembled boxes, cartons and containers to package items.
  • Operated shrink wrap, banding and other wrapping machines.
  • Utilized adhesive labels and other materials to package items.
  • Labeled containers, container tags or products.
  • Inspected items for defects and damage.
  • Sorted and stacked finished items.
  • Counted items to verify accuracy of orders.
  • Cleaned and maintained production area and equipment.
  • Placed items into bags, boxes or other containers.
  • Sealed containers and packages with glue, tape or other materials.
  • Loaded and unloaded items from production line.
  • Secured items for storage or shipment.
  • Loaded items onto conveyor belts and pallets.
  • Re-packaged damaged or incorrectly packaged items.
  • Monitored inventory levels to report on shortages or excess.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Packaged fragile items with cushioning material.
  • Recorded product, packaging and order information on specified forms.

Line Packer

Specialized Staffing Solutions/NSG
03.2014 - 08.2014
  • Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
  • Adhered to safety protocols while operating machinery, contributing to a safe and efficient working environment for all team members.
  • Demonstrated versatility by cross-training in other warehouse roles, enabling seamless support across different functions as needed.
  • Assisted in training new employees on proper packing procedures, promoting a consistent level of work quality across the team.
  • Exceeded daily packing targets through diligent work ethic and focus on time management skills.
  • Leveraged strong communication skills to collaborate effectively with supervisors and colleagues on achieving common goals.
  • Managed multiple priorities simultaneously while maintaining optimal levels of organization and accuracy in product handling tasks.
  • Contributed to a positive work atmosphere by maintaining professional demeanor and actively participating in team meetings and discussions.
  • Collaborated with team members to meet tight deadlines, ensuring timely delivery of products to customers.
  • Maintained high quality standards with meticulous attention to detail, ensuring accurate order fulfillment for customer satisfaction.
  • Operated automated packing equipment proficiently, maximizing output while adhering to safety guidelines.
  • Reduced waste by implementing proper packaging techniques and minimizing damages to products during transit.
  • Conducted regular inventory checks and maintained accurate records of packed items, supporting effective stock management efforts.
  • Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
  • Enhanced production efficiency by streamlining packing processes and optimizing workflows.
  • Developed expertise in various product lines, enabling swift adaptation to changing customer demands or production requirements.
  • Supported warehouse operations by organizing packed goods in designated storage areas, facilitating smooth order retrieval processes.
  • Provided exemplary customer service by promptly addressing concerns and ensuring that orders were packed according to specific requirements.
  • Performed routine maintenance on packing equipment as needed, reducing downtime due to technical issues.
  • Identified areas for improvement within the packing line, proposing solutions that increased overall productivity.
  • Participated in continuous improvement initiatives aimed at enhancing the efficiency of the packing process.
  • Assembled boxes, cartons and containers to package items.
  • Operated shrink wrap, banding and other wrapping machines.
  • Utilized adhesive labels and other materials to package items.
  • Labeled containers, container tags or products.
  • Inspected items for defects and damage.
  • Sorted and stacked finished items.
  • Counted items to verify accuracy of orders.
  • Cleaned and maintained production area and equipment.
  • Placed items into bags, boxes or other containers.
  • Sealed containers and packages with glue, tape or other materials.
  • Loaded and unloaded items from production line.
  • Secured items for storage or shipment.
  • Loaded items onto conveyor belts and pallets.
  • Re-packaged damaged or incorrectly packaged items.
  • Monitored inventory levels to report on shortages or excess.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Packaged fragile items with cushioning material.
  • Recorded product, packaging and order information on specified forms.

Roller/Package Handler

Lyons Industries,Inc
10.2011 - 10.2013
  • Streamlined project completion times with efficient and precise roller operation techniques.
  • Enhanced roller operation efficiency by performing regular equipment maintenance and repairs.
  • Improved workplace safety by conducting thorough inspections of roller equipment before each use.
  • Collaborated with team members to ensure accurate grading and leveling of surfaces, resulting in high-quality finished projects.
  • Contributed to a clean worksite by performing regular housekeeping tasks around the roller and equipment storage areas, promoting overall organization and safety.
  • Assisted in training new team members on proper roller operation techniques and safety protocols, fostering a positive learning environment for continued professional growth.
  • Operated smooth drum roller to seal and base surfaces.
  • Participated in ongoing training sessions to stay up-to-date on best practices for roller operation and safety procedures.
  • Maintained compliance with industry regulations and company policies during all roller operations, ensuring a safe work environment for all team members.
  • Operated various types of rollers, including single-drum and double-drum models, to achieve desired results on diverse projects.
  • Reduced downtime by promptly addressing any equipment malfunctions or technical issues.
  • Supported overall project success by collaborating closely with pavers, excavators, and other construction professionals onsite.
  • Accurately determined speed and direction of [Type] machine based on changing temperatures of materials.
  • Maximized fuel efficiency during roller operations through careful monitoring of engine speed settings and adjusting as needed.
  • Ensured quality control by performing routine roller calibration checks, maintaining accuracy and consistency throughout project duration.
  • Aided in the preparation of job sites, removing debris and obstacles to ensure smooth roller operation during projects.
  • Contributed to successful project outcomes through effective communication with site supervisors and other team members.
  • Developed comprehensive knowledge of different soil types and their respective compaction requirements for optimal roller performance.
  • Increased durability of paved surfaces by using proper compaction techniques during roller operations.
  • Performed daily troubleshooting, safety checks and maintenance of equipment.
  • Safely and efficiently operated breakdown roller to massage asphalt into place.
  • Demonstrated adaptability by operating various brands/models of rollers based on specific job needs, ensuring consistent performance across diverse tasks.
  • Provided technical assistance to other workers on job site.
  • Used cranes and hoists to move large objects.
  • Followed safety protocols while operating machinery.
  • Checked equipment performance and made necessary repairs.
  • Assessed work sites daily for potential hazards.
  • Inspected and maintained heavy equipment used in construction projects.
  • Adhered to instructions from supervisors and engineers onsite.

Sorter

DHL Supply Chain
11.2007 - 12.2008
  • Used hand-held scanners to sort items into specific categories.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Recorded and tracked items sorted to confirm accuracy.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Utilized sorting systems to sort items fast and accurately.
  • Used hand-held scanner to enter data product information.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
  • Trained new employees on proper sorting procedures, promoting consistency across the team.
  • Optimized workspace organization to facilitate faster, more efficient sorting operations.
  • Collaborated with team members to identify and address areas needing improvement in the sorting process.
  • Enhanced operational efficiency with meticulous attention to detail in sorting packages.
  • Streamlined sorting process by efficiently categorizing items according to their destinations.
  • Contributed to seamless seasonal workload management by adapting sorting priorities as needed.
  • Increased accuracy in sorting, meticulously checking labels and destinations.
  • Played key role in meeting daily sorting quotas through diligent work and focus.
  • Reduced processing times by quickly identifying and rectifying sorting errors.
  • Ensured timely dispatch of goods, prioritizing urgent items for sorting.
  • Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
  • Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
  • Bolstered team morale, encouraging positive work environment even during challenging sorting tasks.
  • Enhanced customer satisfaction by accurately sorting items, minimizing delivery errors.
  • Upheld high standards of hygiene and cleanliness in sorting area to prevent contamination.
  • Improved team productivity, collaborating effectively in high-volume sorting environments.
  • Maintained clean and organized work area to facilitate smoother sorting operations.
  • Improved sorting efficiency, using innovative techniques to handle variety of item types.
  • Examined products for imperfections and defects.
  • Followed safety protocols while handling hazardous materials.
  • Monitored product quality at all stages of production process.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.

Sorter

ABX Air
07.2007 - 11.2007
  • Used hand-held scanners to sort items into specific categories.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
  • Operated pallet jacks to move large and heavy items for sorting.
  • Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Followed company policies and procedures to produce consistent work results.
  • Assessed and sorted items into containers or designated areas according to classification, size, and condition.
  • Recorded and tracked items sorted to confirm accuracy.
  • Consistently met or exceeded performance targets in terms of both speed and accuracy while sorting items.
  • Utilized sorting systems to sort items fast and accurately.
  • Used hand-held scanner to enter data product information.
  • Enhanced sorting efficiency by implementing innovative techniques and strategies.
  • Maintained cleanliness and order of conveyor belt and sorting line areas to reduce safety risks.
  • Adapted quickly to changes in workload demands or priorities, demonstrating flexibility in meeting shifting objectives while maintaining high-quality outcomes.
  • Trained new employees on proper sorting procedures, promoting consistency across the team.
  • Optimized workspace organization to facilitate faster, more efficient sorting operations.
  • Collaborated with team members to identify and address areas needing improvement in the sorting process.
  • Enhanced operational efficiency with meticulous attention to detail in sorting packages.
  • Streamlined sorting process by efficiently categorizing items according to their destinations.
  • Contributed to seamless seasonal workload management by adapting sorting priorities as needed.
  • Minimized downtime by promptly addressing and resolving sorting machine malfunctions.
  • Increased accuracy in sorting, meticulously checking labels and destinations.
  • Played key role in meeting daily sorting quotas through diligent work and focus.
  • Reduced processing times by quickly identifying and rectifying sorting errors.
  • Enhanced operational safety, strictly adhering to guidelines during manual and machine-assisted sorting processes.
  • Ensured timely dispatch of goods, prioritizing urgent items for sorting.
  • Facilitated smooth sorting process, effectively managing flow of items during peak periods.
  • Supported warehouse safety protocols, ensuring all items were handled with care during sorting.
  • Assisted in training new sorters, sharing best practices and techniques for efficient sorting.
  • Bolstered team morale, encouraging positive work environment even during challenging sorting tasks.
  • Enhanced customer satisfaction by accurately sorting items, minimizing delivery errors.
  • Upheld high standards of hygiene and cleanliness in sorting area to prevent contamination.
  • Improved team productivity, collaborating effectively in high-volume sorting environments.
  • Maintained clean and organized work area to facilitate smoother sorting operations.
  • Contributed to waste reduction by correctly sorting recyclable materials from waste.
  • Improved sorting efficiency, using innovative techniques to handle variety of item types.
  • Examined products for imperfections and defects.
  • Followed safety protocols while handling hazardous materials.
  • Monitored product quality at all stages of production process.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Trained other workers in inspection and testing procedures.
  • Followed standard operating procedures for inspections and tests.
  • Investigated customer complaints to take necessary corrective actions.
  • Provided technical support to production personnel.
  • Provided feedback to production team regarding product quality.

Hand Packer

On Staff USA/ Auto Cam
09.2006 - 04.2007
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
  • Minimized waste and reduced volume of packaging materials used to prepare shipments.
  • Played a key role in meeting company-wide sustainability goals by continuously seeking opportunities to reduce waste and conserve resources during hand-packing tasks.
  • Collaborated with fellow team members to achieve daily production goals and optimize overall performance.
  • Ensured timely delivery of products by consistently meeting packing deadlines and maintaining accurate inventory records.
  • Improved packaging efficiency by meticulously organizing products for shipment.
  • Prevented errors by double-checking packed items against customer orders and ensuring accuracy before shipment.
  • Helped maintain a positive work atmosphere among colleagues through open communication channels and a commitment to teamwork.
  • Enhanced customer satisfaction by taking special care when handling fragile or delicate items during the packing process.
  • Collaborated with team members to meet tight shipping deadlines, ensuring no order was delayed.
  • Facilitated training for new packers, sharing best practices and techniques.
  • Streamlined packing process, adapting quickly to new packing technologies.

Assembly Line Worker

Creative Foam
05.2005 - 06.2006
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Helped reduce waste by recycling materials when appropriate and disposing of scrap components responsibly.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Followed outlined specifications to implement assembly plans.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.
  • Consistently upheld company values and policies throughout daily operations, fostering an environment of integrity, respect, and accountability within the workplace.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Acted as a mentor to new hires, sharing knowledge and experience in assembly line work to ensure smooth onboarding processes for all team members.
  • Maintained open lines of communication with supervisors, providing progress updates regularly while also addressing any concerns surrounding potential roadblocks or challenges faced during the project lifecycle.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.

Home Health Aide

CASS County Council ON Aging
06.2002 - 05.2003
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
  • Followed nutritional plans to prepare optimal meals.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
  • Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
  • Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
  • Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
  • Developed individual care plans for clients based on specific needs.
  • Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
  • Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
  • Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided direct personal care and administrative services to clients.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
  • Assisted with end-of-life care.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Administered medications in accordance with doctor's instructions.
  • Documented vital statistics and coordinated with health care providers.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Constructed cognitively stimulating activities.
  • Trained new staff members on best practices for home health care.
  • Researched and recommended community resources to meet clients' needs.
  • Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.

Certified Nursing Assistant

Dowagiac Nursing Home
09.1999 - 06.2002
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of [Number]+ residents under long-term care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.

Certified Nursing Assistant

Lakeland Regional Health
08.1997 - 04.1999
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Improved patient satisfaction with empathetic listening and addressing concerns promptly.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported needs of [Number]+ residents under long-term care.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Education

High School Diploma -

Dowagiac Union High School
Dowagiac, MI
06-1996

Skills

  • Teamwork
  • Housekeeping
  • Customer service
  • Bathroom cleaning
  • Mopping and sweeping
  • Vacuuming and sweeping
  • Vacuuming
  • Cleaning bathrooms
  • Cleaning techniques
  • Health and safety compliance
  • Bed making proficiency
  • Kitchen cleaning
  • Residential cleaning
  • Dusting furniture
  • Customer service-focused
  • Excellent oral and written communication
  • Window cleaning
  • Customer-oriented

Timeline

Housekeeper

Holiday Inn Express Hotel Suites
06.2021 - 07.2021

Housekeeper

The Timber of Cass County
03.2019 - 12.2020

Line Packer

Elwood Staffing/Ameriwood
09.2014 - 10.2014

Line Packer

Specialized Staffing Solutions/NSG
03.2014 - 08.2014

Roller/Package Handler

Lyons Industries,Inc
10.2011 - 10.2013

Sorter

DHL Supply Chain
11.2007 - 12.2008

Sorter

ABX Air
07.2007 - 11.2007

Hand Packer

On Staff USA/ Auto Cam
09.2006 - 04.2007

Assembly Line Worker

Creative Foam
05.2005 - 06.2006

Home Health Aide

CASS County Council ON Aging
06.2002 - 05.2003

Certified Nursing Assistant

Dowagiac Nursing Home
09.1999 - 06.2002

Certified Nursing Assistant

Lakeland Regional Health
08.1997 - 04.1999

High School Diploma -

Dowagiac Union High School

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Rosemary Grady