Rosemary Jiminez

• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
• Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
• Collected blood samples in accordance with laboratory protocols and regulations.
• Communicated effectively with clinical staff to resolve specimen issues and support timely laboratory workflow.
• Responded to difficult draws with careful technique and calm communication to support patient cooperation.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Centrifuged blood samples as outlined in clinical protocols.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.
• Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
• Processed specimens according to laboratory protocols, ensuring proper storage, transport, and documentation.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Reviewed and processed requisitions for laboratory tests.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
• Verified patient identity, test orders, and specimen requirements before performing collection procedures.

• Collected blood specimens using venipuncture and capillary techniques while maintaining patient comfort and safety.
• Verified patient identity, test orders, and specimen requirements before performing collection procedures.
• Prepared tubes, labels, and supplies for accurate specimen handling and laboratory processing.
• Processed specimens according to laboratory protocols, ensuring proper storage, transport, and documentation.
• Followed infection control, safety, and contamination-prevention procedures during all collection activities.
• Maintained clean, organized phlebotomy work areas and stocked supplies for efficient daily operations.
• Communicated effectively with clinical staff to resolve specimen issues and support timely laboratory workflow.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
• Centrifuged blood samples as outlined in clinical protocols.
• Completed proper sanitation and cleaning of equipment and work areas between patients.
• Stocked phlebotomy cart or carrier with appropriate supplies.
• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Packaged and shipped specimens to central lab daily.
• Used personal protective equipment correctly to protect coworkers and patients.
• Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.

• Operated delivery vehicle to transport goods safely and on schedule.
• Inspected vehicle before trips, checking brakes, tires, lights, and fluid levels.
• Loaded and secured cargo to prevent damage during transit.
• Followed route instructions and adjusted travel plans for traffic or road closures.
• Maintained accurate delivery records, logs, and proof-of-delivery documentation.
• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Delivered goods and products to customer on time and in excellent condition.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.

• Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups
• Minimized injuries to staff or patients by offering important support or restraint to control patient movements
• Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement
• Updated patient files with current information about vitals, behaviors and other data relevant to [Job title] treatment planning
• Consulted with different healthcare disciplines to offer important mental health support to [Type] patients

Demonstrated proficiency in taking patient medical histories and vital signs

• Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients

Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve

• Achieved lifelong aspiration through proven work ethic, dedication and ability to visualize and excel
• Prepared complete and accurate design documentation and build/quality/performance records
• Arranged transportation and accompanied consumers to doctors’ offices or other outings
• Ensured continuity among corporate and divisional work teams by documenting and communicating actions, irregularities and continuing needs
• Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
• Recognized and reported abnormalities and/or changes in patients' health status to case manager
• Communicated with customers daily to request information and ensure completion of paperwork
• Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
• Achieved client confidence and protected operations by keeping information confidential
• Collaborated with different departments and levels of management to gain consensus on procedural documentation
• Remained alert to problems or health issues of clients and competently responded
• Developed team communications and information for [Type] meetings
• Provided mobility assistance such as walking and regular exercising
• Monitored and assisted residents through individual service plans modulated by the facility
• Worked with [Type] customers to understand requirements and provide exceptional [Type] service
• Used database to research, gather, analyze and present data
• Created customized care plans, working with hospital staff and families to assess and meet individual needs