Rosemary lemon
Houston,TX
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
La Porte, HOUSTON TX
12.2022 - Current
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Responded to alarms and conducted investigations as required.
- Enforced access control measures in accordance with established procedures.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored loads to ensure balance during transport to prevent shifting or tipping over.
- Reported any mechanical malfunctions or damages to supervisor immediately upon discovery.
Customer Service Representative
Conduent
Houston, TX
02.2023 - 06.2024
- Developed positive relationships with customers through friendly interactions.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
Patient Care Coordinator
Texas Children Hospital
Houston, TX
01.2021 - 12.2022
- Maintained accurate records of all patient care activities using electronic health record systems.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
Education
High School Diploma -
Worthing High School
Houston, TX05-2021
Skills
- CCTV Monitoring
- Staff Management
- CCTV Surveillance
- Crime Prevention
Certification
- cpr certified
Timeline
Customer Service Representative
Conduent
02.2023 - 06.2024
Security Officer
Allied Universal Security Services
12.2022 - Current
Patient Care Coordinator
Texas Children Hospital
01.2021 - 12.2022
High School Diploma -
Worthing High School
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