Rosemary Loera
Menifee,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Traffic Management Specialist
Traffic Management Logistic SQ / March ARB
08.2024 - Current
- Operated forklifts to transport materials efficiently within warehouse environment.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Coordinated transportation logistics to optimize delivery schedules and reduce costs.
- Developed and implemented process improvements for freight management systems.
- Personal Property; managed the movement of personal property for military families, assisting with moves for those who are PCSing (permanent change of station), retiring, or separating.
- Safety and Compliance; A vital part involves ensuring compliance with safety regulations, such as proper procedures for hazardous cargo, convoy speeds, and the handling of oversized loads
- Multi-modal Transportation: They coordinate movement by air, sea, rail, and road, using both military and commercial carriers.
Beverage Cart Server
Menifee Lakes Country Club
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with fostering team collaboration and efficiency.
- Managed multiple tables simultaneously, ensuring timely order fulfillment and guest satisfaction.
- Conducted regular inventory checks, maintaining optimal stock levels for seamless service operations.
- Developed strong relationships with repeat customers, contributing to increased loyalty and repeat business.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Trained and mentored new starters on customer service protocols and golf course operations.
- Collaborated with golf course staff to coordinate beverage service during events and tournaments.
- Managed cash transactions accurately while maintaining proper documentation for financial records at shift''s end.
- Exhibited excellent multitasking skills by managing cash transactions, inventory control, and customer interactions simultaneously.
- Liaised with kitchen staff regarding special requests or dietary restrictions from guests, ensuring a seamless service experience.
- Retained an extensive knowledge of alcoholic drinks protocols for responsible serving practices.
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
Logistics Associate
Central Storage Logistics SQ / March ARB
12.2022 - 05.2025
- Receives, issues, stores, and ships hazardous materials
- Key duties include storing supply and equipment items, to include classified and sensitive items
- Other key duties include selecting items to be issued, shipped or transferred; conducting warehouse validations; and maintained central locator functions
- Managed inventory control processes to enhance accuracy and reduce discrepancies.
- Coordinated logistics operations, ensuring timely delivery of goods to meet customer demands.
- Supervised warehouse staff, providing guidance and training on best practices for safety and productivity.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Collaborated with suppliers to maintain strong relationships and ensure reliable service levels.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with cross-functional teams to improve service delivery and enhance customer satisfaction.
- Resolved customer inquiries efficiently through multiple channels, enhancing overall satisfaction.
Dog Sitter
Dog Sitter
07.2018 - 01.2020
- Administering medication to pets according to the instructions provided by pet owners
- Grooming pets as required, which include bathing them, cleaning out their ears, brushing their teeth and coats, and trimming their nails
- Provided attentive care for multiple dogs, ensuring safety and well-being during visits.
- Developed customized exercise routines tailored to individual dog needs and energy levels.
- Communicated effectively with pet owners regarding daily activities and any concerns noted.
- Provided overnight stays when required, giving clients peace of mind knowing their beloved pets were cared for aroundtheclock.
Education
Mt. San Jacinto Community College
Menifee, CACertificate - Military
Air National Guard
San Antonio, TX01.2023
High School Diploma -
Paloma Valley High School
Menifee, CA06.2021
Skills
- Proficient in English with basic ASL skills
- Able to work with little or no supervision
- Demonstrating initiative and accountability
- Collaborative team member
- Effective communication in customer service
- Effective customer engagement
- Reliable commitment to tasks
- Front office management
- Hospitality service expertise
- Computer operations management
- Data management
- Multitasking and organization
- Friendly, positive attitude
- Phone and email etiquette
- Appointment scheduling
Timeline
Traffic Management Specialist
Traffic Management Logistic SQ / March ARB
08.2024 - Current
Beverage Cart Server
Menifee Lakes Country Club
01.2024 - Current
Logistics Associate
Central Storage Logistics SQ / March ARB
12.2022 - 05.2025
Dog Sitter
Dog Sitter
07.2018 - 01.2020
Mt. San Jacinto Community College
Certificate - Military
Air National Guard
High School Diploma -
Paloma Valley High School