Rosemary Murphy
Rensselaer,NY
Summary
Dedicated customer service professional with a proven track record cultivating strong client relationships. Skilled in product knowledge, sales techniques, and problem-solving. Proven ability to quickly learn new skills, solve problems effectively, and work independently or as part of a team. Seeking a position that allows me to utilize my diverse skill set and contribute to a positive work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Delivery Driver
Instacart
Rensselaer, NY
03.2024 - Current
- I consistently deliver exceptional customer service by prioritizing timely deliveries, selecting high-quality products, and carefully choosing the most efficient routes.
- I focus on meeting customer expectations and ensuring a positive shopping experience.
Licensed Security Guard
Allied Universal Security Services
Albany, NY
08.2023 - 03.2024
- As a security guard at Allied Universal, I provided security services for Bank of America's corporate building.
- My duties included front desk reception, client assistance, security patrols, and surveillance monitoring.
- I ensured the safety and security of the building and its occupants by enforcing security protocols and procedures.
Beauty Consultant
Sephora
Boston, MA
10.2016 - 06.2023
- Dedicated beauty consultant with 7 years of experience at Sephora.
- Skilled in building rapport with clients, providing personalized solutions, and driving sales.
- Ability to extend sales goals and foster lasting client relationships.
- Created a positive shopping experience for each customer through effective communication skills.
Education
Associate of Science - Audio Engineering
New England Institute of Art
Brookline04-2016
Skills
- Customer service
- Adaptability
- Time management
- Problem solving
- Communication
- Sales techniques
- Product knowledge
- Report writing
- Inventory management
Certification
- Licensed NY State Security Guard
Software
- Microsoft Office
- Google Workspace
References
References available upon request.
Timeline
Delivery Driver
Instacart
03.2024 - Current
Licensed Security Guard
Allied Universal Security Services
08.2023 - 03.2024
Beauty Consultant
Sephora
10.2016 - 06.2023
Associate of Science - Audio Engineering
New England Institute of Art
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