Rosemary Normandin
Brownfield,ME
Summary
Creative professional offers proven track record of successful programming strategies. Results-driven individual leverages advanced strategies and tactics that drive viewership and revenue. Proficient in content analysis, budgeting and forecasting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Programs
MWV Supports Recovery Coalition
01.2016 - Current
- Oversaw staff schedules and assignments to handle programming demands.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Monitored programming schedules, conformance to guidelines and quality.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
- Oversaw staff schedules and assignments to handle programming demands
- Developed and implemented new media programming strategy that increased viewership
- Developed and recommended policies and procedures for evaluating programs
Manager of Woman's Sober Living Home
MWV Supports Recovery Coalition
01.2016 - Current
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Assisted residents with daily hygiene and living tasks.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Oversaw budget to manage expenditures and control costs.
- Managed all intake and discharge paperwork and procedures for residents.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
- Developed and maintained positive relationships with guests, vendors and other external partners to establish rapport.
- Investigated and resolved customer complaints to establish trust and increase satisfaction.
- Developed and implemented variety of policies and procedures to drive productivity, increase morale and reduce costs.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Advocated for social and community service programs to increase awareness and funding.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Conducted outreach activities to engage local stakeholders in programs.
- Managed volunteer programs focused on providing community services to underserved populations.
- Spearheaded fundraising efforts to support social and community service initiatives.
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and a fast-paced environment
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with a strong work ethic
- Adaptable and proficient in learning new concepts quickly and efficiently
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Paid attention to detail while completing assignments
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships
- Cultivated interpersonal skills by building positive relationships with others
- Identified issues, analyzed information and provided solutions to problems
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
Education
High School Diploma -
Dartmouth High School
Dartmouth, MA06.1981
Skills
- Viewer Demographics Analysis
- Copy Preparation
- Entertainment Department Management
- Production Activity Logging
Certification
Recovery Coach CCAR
Motivational Interviewing
CPR
Suicide Prevention
HIPPA
Restorative pathways Peer recovery community of practice
Recovery Coach in Emergency Department
New England School of Addiction Studies
New Hampshire Institute on Addictive Disorders
Timeline
Director of Programs
MWV Supports Recovery Coalition
01.2016 - Current
Manager of Woman's Sober Living Home
MWV Supports Recovery Coalition
01.2016 - Current
High School Diploma -
Dartmouth High School
Recovery Coach CCAR
Motivational Interviewing
CPR
Suicide Prevention
HIPPA
Restorative pathways Peer recovery community of practice
Recovery Coach in Emergency Department
New England School of Addiction Studies
New Hampshire Institute on Addictive Disorders
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