Rosemary O’Donnell
Portland
Summary
Dynamic and dedicated cashier at Fred Meyer, recognized for exceptional customer service and problem-solving abilities. Proven track record in cash handling and fostering customer relationships, leading to increased repeat business. Demonstrated strong communication and multitasking skills while mentoring new employees and ensuring smooth operations during shifts.
Overview
7
7
years of professional experience
Work History
Cashier
Fred Meyer
06.2018 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues while following company policies.
- Worked with floor team and managers to meet wide range of customer needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to perform money services transactions such as money orders, money transfers, and paying bills.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
- Facilitated smooth shift changes by thoroughly communicating with incoming and outgoing staff.
- multi tasking such as performing transactions on POS system, answering and transfer phone calls, and inputting data into computer.
Education
High School Diploma -
La Grande High School
La Grande, OR06-2006
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Dependability and reliability
- Problem-solving
- Attention to detail
- Multitasking and organization
- Data entry
- Clear communication
Timeline
Cashier
Fred Meyer
06.2018 - Current
High School Diploma -
La Grande High School
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