Care Coordinator
Muir Wood Teen Treatment Program
04.2024 - 05.2024
- Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
- Developed strong relationships with clients to build trust and loyalty.
- Enhanced treatment outcomes by closely monitoring patient vital signs and administering medications as prescribed.
- Contributed to a safe and supportive environment for patients, assisting in crisis intervention and de-escalation techniques when necessary.
- Maintained detailed documentation of patient progress, ensuring accurate and timely communication with clinical team.
- Assisted patients in identifying triggers and coping strategies to prevent relapse after completing the treatment program
- Provided empathetic support during crisis intervention situations, deescalating tensions and facilitating appropriate resolutions.
- Promoted positive behavior change by reinforcing achievements and supporting clients'' personal growth in recovery.
- Conducted regular drug screenings to monitor client adherence to treatment protocols, addressing non-compliance promptly to prevent setbacks in recovery progress.
- Supported clients in their journey towards sustained recovery through active listening, empathetic understanding, constructive feedback, and ongoing encouragement.
- Maintained confidentiality of client information, adhering to ethical standards and legal requirements for the protection of sensitive data in a professional setting.
- Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Organized recreational activities to assist in patient recovery.
