Rosemary Sandoval

Receptionist

Neuwirth Slaughter & Associates

Huntsville, TX

08.2013 - 06.2023

Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Corresponded with clients through email, telephone, or postal mail.
Answered central telephone system and directed calls accordingly.
Managed multiple tasks and met time-sensitive deadlines.
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered phone promptly and directed incoming calls to correct offices.
Confirmed appointments, communicated with clients, and updated client records.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Maintained confidentiality of information regarding clients and company.
Handled cash transactions and maintained sales and payments records accurately.
Sorted, received, and distributed mail correspondence between departments and personnel.
Scheduled office meetings and client appointments for staff teams.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Operated multi-line telephone system to answer and direct high volume of calls.
Organized, maintained and updated information in computer databases.
Handled assignments independently with good judgement and critical thinking skills.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.