Dedicated and compassionate Clinical Associate with a proven track record at Cape Cod Hospital, excelling in patient care and healthcare compliance. Skilled in diagnostic procedures and providing emotional support, I've significantly enhanced patient experience. My expertise in clinical documentation and a BLS certification underscore my commitment to high-quality care and patient safety.
Overview
18
18
years of professional experience
Work History
Clinical Associate
Cape Cod Hospital
Hyannis, MA
12.2021 - 01.2024
Escorted patients before and after surgical procedures.
Assisted in training new clinical associates on proper safety protocols and procedures within the department.
Performed point-of-care testing utilizing glucometers, coagulation analyzers or other devices.
Provided support to patients by answering questions regarding medical procedures and treatments.
Assisted employees in scheduling computer and phone updates.
Assisted physicians and nurses in providing patient care, including taking vital signs, administering injections and collecting specimens.
Measured vital signs and took medical histories to prepare patients for examination.
Offered information, support and comfort to patient families.
Provided direct patient care under the supervision of a physician or nurse practitioner.
Maintained accurate medical records in accordance with HIPAA regulations.
Ensured compliance with HIPAA regulations by maintaining patient confidentiality during all interactions.
Processed lab results using computer systems; reviewed results with clinicians as needed for further action or follow-up care.
Supported nursing staff in day-to-day operations.
Greeted, guided and offered assistance to patients and visitors.
Restocked supplies and cleaned equipment between patients.
Built strong and trusting rapport with clients and loved ones.
Collected specimens for testing according to established protocols, prepared specimens for transport to laboratory facilities.
Certified Nursing Assistant
Bayada Home Health
Hyannis, MA
01.2006 - 10.2015
Turned and repositioned bedridden patients to prevent bedsores.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Served meals to patients in their rooms and assisted with feeding when needed.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Took temperature readings orally or rectally as instructed by the RN or MD.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Administered medications as directed by registered nurse or physician.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Shaved and draped patients to prepare for surgery, treatment or examination.
Responded quickly to emergency situations involving sudden illness or injury.
Assisted residents in preparing for activities and social programs.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Used mobility devices to transport patients.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Assisted patients with daily living activities, including bathing, dressing, and grooming.
Planned and served meals and snacks to patients according to prescribed diets.
Conducted patient education on health maintenance and disease prevention.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Collected specimens from patients for laboratory testing purposes.
Provided physical support to assist patients with bathing, dressing and toileting.
Provided emotional support to family members regarding end-of-life decisions.
Observed patients for any changes in their physical or mental condition.
Assisted residents with bathing and dressing to promote personal hygiene.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Medical Assistant
Steven B. Blumburg, DO, FACOG
Hyannis, MA
08.2012 - 09.2014
Filed insurance claims forms in accordance with applicable regulations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Prepared treatment rooms for patient examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Collected samples from patients for laboratory testing purposes.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Collected, labeled and stored laboratory specimens properly prior to testing.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Documented notes during patient visits.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Positioned patients properly during examination or treatment for comfort and safety.
Educated patients about medications, procedures and physician's instructions.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Measured vital signs and took medical histories to prepare patients for examination.
Processed orders for medical supplies and lab equipment.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Scheduled appointments for patients via phone and in person.
Inspected equipment to ensure proper working order prior to use on patients.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned and maintained medical equipment following procedures and standards.
Organized charts, documents and supplies to maintain team productivity.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Administered injections, medications and treatments as directed by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Assistant
Chatham Medical
Chatham, MA
08.2010 - 09.2011
Filed insurance claims forms in accordance with applicable regulations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Prepared treatment rooms for patient examinations.
Provided assistance to medical staff in performing minor surgical procedures.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Collected samples from patients for laboratory testing purposes.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Collected, labeled and stored laboratory specimens properly prior to testing.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Documented notes during patient visits.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Positioned patients properly during examination or treatment for comfort and safety.
Administered medications under physician's supervision.
Educated patients about medications, procedures and physician's instructions.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Registered new patients into practice management software program accurately entering demographic information.
Contacted pharmacies to submit and refill patients' prescriptions.
Scheduled appointments for patients via phone and in person.
Inspected equipment to ensure proper working order prior to use on patients.
Kept facility stocked with necessary supplies, equipment and instruments.
Cleaned and maintained medical equipment following procedures and standards.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Organized charts, documents and supplies to maintain team productivity.
Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Administered injections, medications and treatments as directed by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.