Rosemary Stryker
Hornell,NY
Summary
Highly skilled Senior Phlebotomist with comprehensive experience in venipuncture, specimen collection and lab safety protocols. Demonstrated strengths include exceptional interpersonal skills, patient care, and accurate record-keeping. Previous roles have seen significant improvement in efficiency of lab procedures and reduction in patient wait times due to effective workflow management abilities.
Overview
20
20
years of professional experience
1997
1997
years of post-secondary education
Work History
Phlebotomist
Guthrie
Corning, NY
05.2024 - Current
- Collected blood samples from patients using proper techniques and protocols.
- Prepared specimens for laboratory analysis following established procedures.
- Maintained accurate patient records in compliance with healthcare regulations.
- Ensured cleanliness and organization of phlebotomy workstations and equipment.
- Communicated effectively with patients to explain procedures and alleviate concerns.
- Collaborated with healthcare team members to coordinate patient care effectively.
- Followed safety standards to prevent contamination and ensure patient safety.
- Assisted in training new staff on phlebotomy best practices and protocols.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Assisted in the training of new phlebotomists.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Monitored inventory levels of supplies used in phlebotomy services.
- Verified collection orders and communicated discrepancies to nurses.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Ensured compliance with federal regulations governing laboratory procedures.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Coordinated workflow based on stat, schedule, or outpatient needs.
Lab Assistant
U of R St. James
Hornell, Ny
10.2021 - 05.2024
- Prepared laboratory samples for analysis following established protocols.
- Maintained cleanliness and organization of laboratory workspaces and supplies.
- Followed safety guidelines to minimize risks in the laboratory environment.
- Trained new staff on proper lab procedures and equipment usage.
- Maintained laboratory equipment and supplies, ensuring proper functioning of instruments.
- Produced and submitted laboratory documents and reports per compliance requirements.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Managed lab work smoothly and with reliable accuracy to meet regulatory and operational demands.
- Sanitized workstations and instruments to avoid cross-contamination.
- Organized lab test solutions, compounds and reagents.
- Recorded and reported test results accurately according to established procedures.
- Organized and managed inventory of reagents and other materials used in the lab.
- Recorded data from experiments into a computer database system.
- Participated in weekly team meetings to discuss progress on projects or upcoming tasks.
- Provided technical guidance to junior staff members regarding laboratory procedures and protocols.
- Collected, labeled and stored lab samples according to laboratory specifications.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Prepared specimens and forms for transport to outside laboratories.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Participated in regular laboratory meetings to discuss test results, quality control issues, and process improvements.
- Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.
- Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
- Cleaned and prepared lab equipment for solutions, specimens and samples.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Participated in extra training and courses to refine and improve upon industry knowledge.
Phlebotomist
U of R St. James
Hornell, Ny
10.2015 - 10.2021
- Collected blood samples from patients using proper techniques and protocols.
- Prepared specimens for laboratory analysis following established procedures.
- Maintained accurate patient records in compliance with healthcare regulations.
- Communicated effectively with patients to explain procedures and alleviate concerns.
- Collaborated with healthcare team members to coordinate patient care effectively.
- Assisted in training new staff on phlebotomy best practices and protocols.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Responded quickly and effectively to emergency situations.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Documented patient information into electronic medical records system.
- Monitored inventory levels of supplies used in phlebotomy services.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Ensured compliance with federal regulations governing laboratory procedures.
- Educated patients on proper blood draw techniques.
- Performed centrifugation and specimen aliquoting for sample preparation.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Used heel and finger stick methods to obtain blood from capillaries.
- Collected specimen samples and transported to laboratory for processing.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Medical Examiner/Phlebotomist
ExamOne, a Quest Diagnostics
Fairport, Ny
05.2007 - 10.2015
- Conducted thorough medical examinations on patients for insurance purposes.
- Reviewed medical histories to assess eligibility for coverage.
- Collaborated with healthcare professionals to gather necessary information.
- Communicated effectively with patients to explain examination procedures.
- Ensured compliance with regulatory standards during examinations and documentation.
- Assisted in training new staff on examination protocols and procedures.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided excellent customer service while interacting with patients.
- Performed venipuncture and other blood collection procedures according to established standards.
- Adhered to HIPAA guidelines regarding patient privacy.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Verified patient information prior to specimen collection.
- Maintained a clean, safe, and organized work environment.
- Monitored inventory levels of supplies and reported shortages to management promptly.
- Provided excellent customer service by addressing patient concerns and questions.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Processed samples accurately and efficiently.
- Documented patient information into electronic medical records system.
- Prepared and packaged specimens for courier transport.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Educated patients on proper blood draw techniques.
Phlebotomist Technician
Noyes Memorial Hospital
Dansville, Ny
08.2005 - 05.2007
- Collected blood samples from patients using proper phlebotomy techniques.
- Prepared and labeled specimens for laboratory analysis following hospital protocols.
- Maintained cleanliness of work area and adhered to safety standards at all times.
- Assisted patients with procedures, ensuring comfort and addressing concerns promptly.
- Documented patient information and sample details in electronic health records accurately.
- Coordinated with healthcare staff to ensure efficient workflow and timely specimen collection.
- Educated patients on the blood draw process and post-procedure care instructions.
- Conducted inventory checks on supplies, ensuring availability of necessary materials for procedures.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Demonstrated knowledge of anatomy and physiology along with medical terminology related to phlebotomy practices.
- Verified patient identification prior to collecting specimens.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Processed specimens according to laboratory guidelines including centrifugation, aliquoting, freezing and packing as required.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Performed venipuncture and skin punctures on patients of all ages to collect blood samples for laboratory testing.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Reviewed orders for accuracy before initiating collections.
- Transported specimens securely following departmental protocols while maintaining temperature requirements if necessary.
- Maintained cleanliness of work area including decontamination of surfaces between patient visits per infection control policies and procedures.
- Complied with HIPAA regulations regarding confidentiality of patient information.
- Assisted physicians and nurses with various procedures related to phlebotomy.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Maintained patient comfort and safety throughout the phlebotomy process.
Education
Phlebotomy Certification - Phlebotomist
Noyes Memorial Hospital
Dansville, Ny 01.2005 - 06.2005
Bath Haverling
Bath, NySkills
- Blood collection
- Specimen preparation
- Patient identification
- Infection control
- Laboratory protocols
- Electronic medical records
- Customer service
- Effective communication
- Training and mentoring
- Problem solving
- Inventory management
- Patient confidentiality
- Diagnostic testing
- Patient preparation
- Sample labeling
- Blood culture collection
- Anatomy and physiology
- Hemoglobin testing
- Specimen labeling procedures
- Paperwork processing
- Specimen handling
- Blood collection techniques
- Venipuncture and capillary puncture
- Venipuncture
- Butterfly needle technique
- Personal protective equipment usage
- Recording data
- Capillary puncture
- HIPAA compliance
- Pediatric phlebotomy
- Sanitation and sterilization
- Communication
- Laboratory procedures understanding
- Specimen collection and storage
- Geriatric phlebotomy
- Order of draw
- Multi-sample collection
- Patient support
- Sample and specimen collection
- Blood Typing and Screening
Timeline
Phlebotomist
Guthrie
05.2024 - Current
Lab Assistant
U of R St. James
10.2021 - 05.2024
Phlebotomist
U of R St. James
10.2015 - 10.2021
Medical Examiner/Phlebotomist
ExamOne, a Quest Diagnostics
05.2007 - 10.2015
Phlebotomist Technician
Noyes Memorial Hospital
08.2005 - 05.2007
Phlebotomy Certification - Phlebotomist
Noyes Memorial Hospital
01.2005 - 06.2005
Bath Haverling